Ken Baca Email & Phone Number

Belen, Nm, Us

Greenville, Sc, Us

Logistics, manufacturing and Supply chain leadership; focusing at home in the U.S. - Made American Strong focuses on manufacturing and products being built in North America, specifically the United States. Objective: improve customer experience, operations and develop cost-effective solutions for your supply chain, warehouse, material handling, and distribution. Through strategic planning, information technology advances, and re-engineering processes, logistics consultants improve the company's supply chain performance. Leadership coaching: Made American Strong Vision (Just Cause) specializing in building TRUST and a Strength-based approach to emotional and relational intelligence with people, teams and culture as the Vision. MAS takes the approach like the Preamble, "We the People of the United States, in Order to form a more perfect Union, establish Justice, insure domestic Tranquility" that is what we want for every company we work with, "A more perfect organization!"Manufacturing adds to the power of the U.S. economy. Every dollar spent in manufacturing adds $2.74 to the economy, including retailing, transportation, and business services. In 1970, U.S. manufacturing was 24.3% of GDP. America's edge as the world's leading manufacturer has also slipped. In 1970, China was the world's fifth-largest manufacturer. It took the top spot in 2010, replacing the United States. Japan is third at 10%, followed by Germany at 7%, South Korea at 4%, and India at 3%. China produces 20% of the world's goods, and the U.S. produces 18%.

Atlanta, Ga, Us

Responsible for leadership development of Sales Professionals in South Carolina, North Carolina and Georgia, to include people and strategy development, P&L, and revenue growth. Revenue responsibility of $1.5 Billion annually; winning, retaining, growth of business, client relationship and strategic vision. Collaboration with Marketing, Freight Forwarding, Package Operations, Supply Chain, UPS Technology Program and Customer Solutions to develop robust account strategy and ensure effective execution of sales and negotiation skills. Worked closely with Brand Innovation Group, Deposco, Miva Merchants, etc. and UPS Healthcare group to win both domestic and international business.

Atlanta, Ga, Us

Responsible for all Inside sales strategy, activities, departments and sales performance. Providing leadership and development while maintaining focus on the company’s strategic goals. Oversee hiring, training and development in order to achieve Business Plan, while coordinating and collaborating with sales operations and sales departments throughout the organization. Develops business relations with customers through sales opportunities, retention of accounts and securing business through contract agreement and technology integration. Responsible for recruitment, development and deployment of external field account executives for the UPS sales organization.- Promoted 136 ISRs to Field Account Executives throughout U.S.- Developed Global training program- Sent setup team to open Inside Sales Phoenix - Employee Relations Index average: 92% satisfied – 3% unsatisfied

Atlanta, Ga, Us

A business development executive with experience in consumer and business to business enterprises and global transport. An in-depth knowledge in marketing, sales development, including both standard and custom solutions for UPS's largest customers. International assignment - October 1998 through April 1999. UPS tasked me with developing and implementing an Inside Sales program in Western Europe. With the help of many international UPSers in Brussels, France, Spain, Germany, Italy and Nordics’, we were able to launch the product on time and within budget. My objective as the project lead was to plan, organize, lead and implement control mechanisms for the sales program for the Western Europe territories. Improve customer experience! A second large and successful assignment was as a corporate consolidation team. Our team consolidated 64 call centers to 10 regional centers from early 1995 through August 1996. My specific project consisted of helping lead a team to open a regional contact center in Dallas Texas, Tucson Arizona and Tampa Florida. Although most of my career has been related to contact (call/email) centers, I have also been in sales, communications and operations. Other work history at UPS: April 1995 through August 1996 - Corporate Customer Service Center (CSC) Implementation Team ManagerMarch 1995 through June 1995 - Business Development Area Manager (UPS) October 1994 through February 1995 - District Telecommunications Manager (UPS) January 1992 through September 1994 - Telephone Center Office Manager (UPS) July 1990 through December 1991 - Telephone Center Supervisor (UPS) UNITED STATES ARMY November 1983 through November 1986 •Aide to Commanding Two Star General, Honorable discharge with Secret clearanceBoard Activities:Board of Trustees - United Way Board Trustees for the Boys and Girls Club of America, Mary Help Location.

Arlington, Virginia, Us

I joined the military in November 1983, directly out of high school. I spent three years in the Army, most were spent at Fort Polk, Louisiana. My responsibility was as a Logistics/supply chain Expert and Administrative Assistant to Two Star General, Major General, Kenneth E Leuer. This was my first introduction to established values, norms and how authoritative management, structure and large scale logistics and supply chain worked. It was an honor to serve with Major General Leuer, who is considered the “Father of the modern day Rangers," homage to Colonel William O. Darby, who was tabbed "Father of the Rangers" during the WWII era. General Leuer co-authored the Ranger Creed. In November 1986, I was honorably discharged and began a career with UPS in late November 1986.

Master'S Of Arts, Organizational Management

Bachelor Of Arts In Management, Business, Management, Marketing, And Related Support Services

High School Diploma, Vocational High School And Secondary Business/Vocational-Industrial/Occupational Diploma Program