Over twenty-five years experience as a change management, organizational development and performance improvement specialist. Formally trained in wholesale logistics and supply chain management while employed by the Defense Logistics Agency in Philadelphia, eventually became the Quality Director that fostered change by developing and implementing process-centered improvement strategies which significantly contributed to the Center being awarded the President’s Quality Award, then the federal government’s equivalent of the Malcolm Baldrige National Quality Award. Attended the prestigious University of Tennessee Institute for Productivity through Quality, an affiliation that resulted in an appreciation for systems approaches to performance improvement, cultural change and Six Sigma methods. As a Senior Partner with Six Sigma Qualtec, managed one-fifth of the corporate revenue and profitability; performed roles of Client Executive and Master Trainer, managing multiple projects and delivered Six Sigma Green Belt and Champion Training.Specialties: Excels at integrating quality improvement tools and techniques into the fabric of organizational management structures regardless of industry, organizational levels and or diversity of the corporate staffing. Areas of expertise include: o Organizational Assessments & Baldrige Training o Lean Sigma Methods and Process Management o Leadership Development and Team Facilitation o Strategic Planning & Deployment Facilitation o Quality Improvement/Control Tools and Methods
Listed skills include 5S, Analysis, Business Process Improvement, Business Strategy, and 43 others.
