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Executive with extensive management development, operations and sales management/sales training experience.Thorough and well-rounded background in marketing; merchandising; retail operations; and training.Proven track record of increased productivity and results.Goals are to further my growth into vice-president and president positions.
Charm Diamond Centres
View- Website:
- charmdiamondcentres.com
- Employees:
- 178
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National Director Of SalesCharm Diamond Centres 2013 - PresentHalifax, Canada AreaReporting directly to the President, am responsible for the training and development of all 10 Regional Managers, 83 Store Managers and over 800 sales associates for Canada's largest independently owned jewellery company under the banners of Charm Diamond Centres, Crescent Gold and Diamonds, and Ben Moss Jewellers.Accountable for all aspects of store operations including budgets; P&L's; profitability; national and regional recruiting; visual merchandising plans, marketing and promotional execution.Working closely with the Director of HR, VP of Merchandising and Marketing Manager to ensure effective and consistent store and customer experience.Responsible for all sales initiatives; incentives; and remuneration programs. Currently involved in restructuring all training and learning strategies to uniformly and consistently deliver and follow-up with retention and implementation of respective product and sales knowledge.
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National Sales Manager/Chairman, Associate Development CommitteeLeon'S Furniture Ltd 2004 - 2012Responsible for all sales intiatives; all training and development programs for sales associates and sales managers.Work in conjuction with the VP of Marketing and the VP of Merchandising to develop strong marketing ideas and ensure proper operational execution of promotions and product sales.Accountable for the training, development and results of the Regional Sales Managers throughout Canada.Spear-headed the development and roll-out of a national reorganization of store management structure and responsibilities.Overseeing the intiation and rollout of a national recruitment program including internet driven recruiting, job fairs, in-store campaigns and signage.Overseeing company's Learning Centre to ensure the effective development and execution of training programs for each department in all stores in Canada.Work with franchise owners to train their management teams on the proper execution of all of the above corporate intiatives.
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Owner/OperatorLean Fitness 2002 - 2003Held full P&L responsibility for a startup fitness equipment retailer. Created new concept in fitness retailing through value-building, one-on-one consultations.
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Regional ManagerFitness Depot 2000 - 2002Led sales and operations at 10 locations with $80M sales in Ontario and Manitoba. Spearheaded new sales techniques and strengthened the regional management team. Built sales and profits at Fitness Depot. Ontario region was the acknowledged leader and pacesetter. Selected by top management to lead an initiative to upgrade skills in sales management, operations and expense control to improve overall performance. Traveled extensively. Overall profitability improved 9%+ in Quebec and Alberta. -
General Manager; Regional Marketing ManagerFuture Shop 1989 - 2000Starting in sales, was promoted to several positions throughout my tenure starting with Assistant Store Manager to General Manager to Regional Marketing Manager in the video category for 30 stores in Ontario.Visited major markets to understand competitive factors. Worked with buyers and advertising team to ensure pricing, margins and value. Sales in Ontario increased 20% in 12 months and became the model for all other regions in Canada.
Ken Chapman Skills
Ken Chapman Education Details
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Economics -
French Studies
Frequently Asked Questions about Ken Chapman
What company does Ken Chapman work for?
Ken Chapman works for Charm Diamond Centres
What is Ken Chapman's role at the current company?
Ken Chapman's current role is National Director of Sales at Charm Diamond Centres.
What is Ken Chapman's email address?
Ken Chapman's email address is ke****@****eons.ca
What is Ken Chapman's direct phone number?
Ken Chapman's direct phone number is +128944*****
What schools did Ken Chapman attend?
Ken Chapman attended York University, Laval University.
What skills is Ken Chapman known for?
Ken Chapman has skills like Retail, Merchandising, Sales Operations, Sales Management, Sales, Store Management, Leadership, Team Building, Training, Profit, P&l Management, Customer Retention.
Who are Ken Chapman's colleagues?
Ken Chapman's colleagues are Rafaela Novais De Almeida, Marilyn Santos, Mohamed Oussama Tamazouzt, Mich Peterson, Susan Barrera, Sharon Calder, Mahsan Mehdipour.
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