Ken Cocozza Email & Phone Number

Hamar, Hedmark, Norway

Product owner for a new subscription service from Norsk Tipping. Responsible for roadmap, priorities within the area and desired results/customer experience for our customers in this area. Through 2020, we have a significantly upgraded solution for native app and omniweb for the subscription service. During 2020, it has become possible to subscribe to the majority of Norsk Tipping's lottery games.

Hamar, Hedmark, Norway

In a time when more and more customers are going digital we need future oriented solutions in retail. Main focus is being a part of a dedicated retail innovation group whose purpose is to develop future oriented solutions for the sale of lotteries in retail. Typically work within the area is doing research, fieldstudies, designsprints, prototyping and piloting new concepts.

Main responsible for developing the company’s digital marketing concept (DMC) in retail. This includes giving advise on future features, concept development and implementing medium/large changes and coordinating it with internal and external stakeholders. The company has a proven DMC-distribution from the south to the north of Norway. The network is fully operational and differentiated in 3200 retail-partner stores.

The last 7 years has especially been an interesting journey developing value propositions for our customers in retail in a time where the company has major growth in digital channels (web/mobile). My main focus since 2013 has been preparing and developing the company’s 2. generation of DMC in retail. In this period, I’ve been responsible for developing a strategy for the area and preparing specifications for procurements and phased implementations of new solutions. This has included work and… Show more The last 7 years has especially been an interesting journey developing value propositions for our customers in retail in a time where the company has major growth in digital channels (web/mobile). My main focus since 2013 has been preparing and developing the company’s 2. generation of DMC in retail. In this period, I’ve been responsible for developing a strategy for the area and preparing specifications for procurements and phased implementations of new solutions. This has included work and coordinating skills in the following areas: • Project management/coordination internal and external • Design/fixture-work• Content management (strategy for playlists etc). • Software/solution (knowledge about different types of solutions. Pros and Cons) • Content distribution alternatives • Hardware choices • Maintenance/support on different levels. • Business model for the new DMC The establishment of the Ringside-concept was done in 2011 and worked as a "live-lab" for four years. Show less

Most relevant for this period: Preparations for establishing Ringside - A joint venture (pilot-concept) owned by Norsk Tipping in cooperation with Reitan Servicehandel, TV2 (Egmont) and Norsk Rikstoto. The projects goal was to establish Norway’s most modern and complete sports- and gaming concept to its customers in the heart of Oslo as the first pilot. The concept contained different types of new offers and services for the customers. Customers could watch sports events and different… Show more Most relevant for this period: Preparations for establishing Ringside - A joint venture (pilot-concept) owned by Norsk Tipping in cooperation with Reitan Servicehandel, TV2 (Egmont) and Norsk Rikstoto. The projects goal was to establish Norway’s most modern and complete sports- and gaming concept to its customers in the heart of Oslo as the first pilot. The concept contained different types of new offers and services for the customers. Customers could watch sports events and different horse-racing events in different zones at the venue. The venue consisted of a large media concept with booth live-events and additional sports betting-info tailored to its customers through screens at the location. In addition, it had selfservice PCs where customers could place their bets (a new business model was developed to handle the omnichannel-perspective). The staff was specially recruited to give exceptional service to its customers. Ringside worked as a “live-lab” in the pilot-period and some of the offers/services has later been further tested and rolled out as a part of Norsk Tippings existing concepts. Show less