Ken Cooper work email
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Ken Cooper personal email
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-High achiever – Strong record of success in all positions held in my professional life. Consistent exceptional performance evaluation rating throughout career.-Diverse Work Experience-Demonstrated leadership skills -Developed problem solving ability-Strong research skills-Good Communication Skills – Comfortable communicating at all levels and small or large groups-Strong Technical Skills - Adept with common client, sever, and client/server technologies. This includes the entire Microsoft Office Suite (Word, Excel, PowerPoint, Access, Visio, Front Page, & Project), common Enterprise Databases (Oracle & SQL Server) and the SQL language, Web technologies (HTML, ASP, VBScript, JavaScript, XML, & XSL), & Development & Batch languages (VB, VB.Net, VBScript, & Windows Batch Commands)Specialties: Creative problem solver - often find ways to solve complex problems with the resources on hand.
Nautilus Hyosung Americas
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Senior Director Of ItNautilus Hyosung Americas Nov 2012 - PresentIrving, Tx
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Vice President - North America RegionSymstream Jul 2011 - Oct 2012Dayton, Ohio AreaSymstream provides high performance wireless solutions for ATM, POS and Smart Metering. • Symstream uses a patented technology that they developed to create an enhanced wireless solution for transaction applications. • This allows Symstream to guarantee wireless communication availability of 99.9% with a very competitive cost structure.• The Symstream solution also comes with PCI Compliant security and encryption. -
Account Support Manager - Jp Morgan ChaseNcr Corporation Jan 2010 - Sep 2011Columbus, Ohio AreaWhen I took over the role of Account Support Manager in January 2010 NCR was failing in all of the key JPMC ATM performance metrics ( Escalations, Overnight Downs, Repeats, Cash Availability, & Deposit Availability)• NCR finished Q2 2010 as the best in class ATM vendor at JPMC• The turn around included a Six Sigma project to fix NCR’s first visit resolution issues, a CE training program, a program to resolve our chronic ATMs, a weekly scorecard to review progress with JPMC leadership, etc.• The results have led to 2 un-forecasted file value increases already in 2010 -
Director Of Product ManagementNcr Mar 2008 - Sep 2011-This includes responsibility for 2 of NCR’s most successful software products-Led the initial realization of APTRA Vision – NCR’s new multi-industry management software-Delivered the first 2 product iterations while under spending the project budget by $800K -Re-tooled the self service management to cover staff vacancies. Brought in highly qualified and experienced resources and then resolved enough of the project schedule issues to deliver the first release of the product in time to meet product goals set by senior management.
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Executive Services ManagerNcr Nov 2006 - Mar 2008-Responsible for a 15.5MM NCR services revenue target.-Negotiated a new services agreement with the customer that helped the bank reduce their per ATM services spend AND grew NCR file value.-Implemented several work efficiencies within the NCR/Customer Service Management Office that resulted in a 10% gross margin improvement to NCR. -Established successful and trusted relationships through 3 levels of management with this customer-Created new service performance reporting (Executive Scorecard) for the customer that focused on business value delivered versus operational metrics. The new reporting has driven executive interest and attendance in our service review meetings.
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Gasper Medallion Representative/Bank Of AmericaGasper Jan 2004 - Oct 2006-Responsible for ensuring that Bank of America was delighted with the performance and returns they were receiving from their Gasper solution. -Responsible for identifying and cultivating new opportunities for Gasper at Bank of America. -Established close, successful working relationships with a completely new ATM leadership team at Bank of America and have a trusted relationship with the 3 people on the leadership team that have ownership and influence over the Gasper solution. -During my time working with BOA, I developed a Gasper suite of Management/MIS Analysis tools for the bank ATM Leadership team.
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Product Manager/MarketeerGasper Mar 2002 - Dec 2003-Responsible for defining new Gasper product offerings and managing product realization.-Partner management responsibilities for six Gasper partnerships.-Manage and participate in Gasper presence at multiple industry trade shows. -Invited speaker at NYCE Rick Management Forum, ACE Customer Exchange Conference(s), Transoft Users Group. & others.-Developed a Web Based Portal for the Gasper Sales team that allowed the Sales team to access customer records and issues remotely via the Internet.
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Pre Sales SupportGasper Corporation Dec 1998 - May 2000Pre-Sales resources for the International Gasper Sales Team.-Assist with all phases of the Sales process including: Customer Presentations & Demos, Proposal Creation & Pricing, Closing, & Transition to PS for implementation-Train the Sales team on new Gasper product offerings-Drive results
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Product ManagerNorwest Card Services 1995 - 1998-Responsible for successful delivery of a wide array of EFT Projects
Ken Cooper Skills
Ken Cooper Education Details
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Architecture, Mathematics
Frequently Asked Questions about Ken Cooper
What company does Ken Cooper work for?
Ken Cooper works for Nautilus Hyosung Americas
What is Ken Cooper's role at the current company?
Ken Cooper's current role is Senior Director - Nautilus Hyosung Americas.
What is Ken Cooper's email address?
Ken Cooper's email address is ke****@****usa.com
What schools did Ken Cooper attend?
Ken Cooper attended University Of Minnesota.
What skills is Ken Cooper known for?
Ken Cooper has skills like Product Management, Vendor Management, Management, Leadership, Business Analysis, Pre Sales, Managed Services, Team Leadership, Process Improvement, Program Management, Integration, Information Technology.
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Ken Cooper
Dynamic Director Of Operations & Risk Strategy | Leading Operational Excellence & Strategic Risk Management At Western Growers Insurance Services | Driving Efficiency And Streamlining Cross-Departmental CommunicationVentura, Ca6gmail.com, gmail.com, gmail.com, usi.biz, wga.com, wga.com1 (949) 8XXXXXXX
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3excite.com, lifetimefitness.com, fourhillsadvisors.com8 +195240XXXXX
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Ken Cooper
Roslyn Heights, Ny5bloomberg.net, bloomberg.com, gmail.com, bloomberg.com, bloomberg.net4 +511700XXXX
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Ken Cooper
Bellingham, Wa
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