Ken D'Amico Email & Phone Number

San Francisco Bay Area

Responsible for leveraging Hyperforce, Salesforce’s new cloud-native infrastructure, to develop new customer choice and control points that create new revenue opportunities for Salesforce. Deep engagement with customers, partners, AWS, government agencies and regulators. We have committed recurring revenue targets for this fiscal year across these new and emergent services. Drove alignment and agreement across the Product and Engineering Executive Teams. Current initiatives:* Created local country go-to-market motions and productization of in-country Hyperforce locations. Delivered 12 new Hyperforce country locations over the past 2 years.* Launched the EU Operating Zone (EUOZ) in Q1 of this fiscal year which combines local data hosting with in-region customer support to provide full data residency in the EU and is a more complete solution than any of our competitors. On track to exceed full first year revenue target in Q1.* A segment of Salesforce’s largest and most complex customers are trusting mission critical services to their Salesforce implementations. Created a compelling new solution, targeting second half launch, beta customers identified and in process.* Hyperforce enables Salesforce to be a thought leader and better respond to our customers' increasing regulatory burden (e.g., ‘European Sovereign Cloud’ regulations). Led the definition of a SaaS-level solution that addresses key regulator's objectives. First productized implementation in the 2nd half of this fiscal year.

San Francisco

Salesforce made the strategic choice to transform from managing its own data centers to hosting its customer-facing applications in the public cloud. Critical objectives were to leverage the massive infrastructure investment of the multiple public cloud providers to accelerate Salesforce’s ability to expand into new countries and focus internal innovation on our customer applications.Hyperforce is the program that drove that transformation and from inception of the program, I was the directly responsible Executive leader. I was responsible for the Hyperforce enterprise architecture team, Hyperforce Product Management, and some of the Hyperforce software development teams. Participated in countless customer, analyst, partner engagements to evangelize and iterate on the Hyperforce vision. I was also responsible for the overall Infrastructure Engineering Program Management function beyond Hyperforce.The Hyperforce program delivered and exceeded the target business objectives:* Dreamforce 2020: Hyperforce highlighted in the CEO Keynote* Spring 2020: Launched platform with customer application in 1 country* Fall 2020: Launched core applications in 2 countries* End 2020: Expanded to 4 countries* End 2021: Expanded to 9 countries with ~10,000 Salesforce customers, additional products* Dreamforce 2021: CEO Keynote announced “European Operating Zone” - the first Hyperforce commercialization opportunity

San Francisco

Senior Infrastructure Engineering Executive for Salesforce’s multi-billion $ marketing automation business (Marketing Cloud). Drove organizational, architectural, technical and operational improvements to increase resilience, availability and customer trust including integration of public cloud into storage architecture. Built a European instance for our customer’s compliance needs.

San Francisco Bay Area

Interfaced with Salesforce internal developers to accelerate Salesforce innovation cycles to reach production environments. Grew and transformed the Service Engineering team from ‘doing on behalf of’ the application teams to building repeatable tools and processes. This allowed us to scale the Service Engineering team’s impact to the broader development community.

Palo Alto

Defined pre-Day 1, Day 1 and post Day 1 delivery model / processes in support of the Hewlett-Packard separation effort between Enterprise Services and the Print/PC business. Implementation resulted in no service disruptions.

Palo Alto, Ca

Created a new >140 people global organization to build private cloud / hybrid infrastructure for HP’s Service Management solutions. Reduced infrastructure build times by 30d, cycle times by >35% and costs by >20%.

Hewlett-Packard

Launched program, built onshore/offshore product and engineering teams and grew to 350+ person onshore/offshore application development organization. First product release within 5mo of kick off. Delivered >$10M+ annual savings, supported >$1B run-rate business within 24 months of launch. Led integration HP and EDS application teams. Delivered multi-year Plan of Record.

Co-inventor on 3 patents. Responsible for Product Management, Product Marketing, and Business Development. Closed initial channel deal. Successful exit by selling patent portfolio to major software company.

Founded and grew Product consulting firm to 20+ consultants covering Product Strategy and Management, customer loyalty design, portfolio planning.

eTime Capital was a venture-backed startup using internet-enabled integrations to accelerate the financial supply chain. Established Product Management function. Successfully launched the first product and customers.

Developed HP’s first eCommerce and electronic software distribution solution, developed internet-enabled supply chain solutions with 500% increased capacity, reduced operating expenses by 47% and cycle times by 80%.

Managed software development team. Developed manufacturing automation solutions that increased volume by 500%, reduced operating expenses by 47% and cycle times by 80%.

Mba, Business Administration And Management, General

Masters of Business Administration, focus on Marketing and Finance

Bachelors, Mechanical Engineering

Bachelor of Mechanical Engineering