Performed PBX programming, basic data router programming, training, and sales engineering.Managed service operations, including training, public relations and customer service operations.Consulted with businesses and developed and implemented sales engineering and system design.Installed/ programmed/ maintained NEC Elite 48/192/ IPK and ESI IVX 20/128 and Voice works telephone and voice mail systems.

Performed PBX programming, training, and sales engineering.Managed and implemented technical services, PBX and key systems.Assisted with New Desktop/ Laptop rollouts in school districts across the state.Ran Data cables cat5e and cat6/ terminated and tested.Installed Data racks, patch panels, switches and associated equipment.

Managed service operations.Managed technicians performance, professionalism, attitudes and training.Scheduled job assignments and oversee quality and timely manner on job completion.Managed and implemented technical services, PBX and key systems, and sales engineering on multiple projects across the state.Participated in product development for new product sales.Received Certifications on Intertel 5000Received Certifications on Mitel 3000 and Mitel SX-50Received Certifications on Samsung 616/100/ 500Received Certifications on Samsung 7100,7200,7400,and 7000 series equipment. Deployed recording solutions and call center solutions, including reporting, sign boards, agent soft phones, ACD, UCD, call accounting and SMDR/CDR. Received Certifications on Samsung OfficeServe Link/ EasySet/ Dataview/ Operator/ Call (CTI

Scheduled job assignments and insured timely completion per customer request.Managed technicians performance, professionalism, attitudes and training.Participated in product development for new product sales.Managed service operations, including training, public relations and customer service operations

Received Certifications on Samsung 408/ 612/ 816/ and 56/120Received Certifications on Intertel Axxess/ Intertel AxxentInstalled/ programmed/ maintained Samsung Prostar/ DCS/ DCS Compact..Installed/ programmed/ maintained Intertel Axxess, Intertel AxxentRan cat3/ cat5e cables and terminated and tested.Installed Data Racks/ patch panels and associated equipment.Installed Paging equipment as well as Peripheral Devices.

Received Certifications on NEC 2000/ 1400 Advanced PBXReceived Certifications on NEC PRO I/ NEC PRO II AdvancedReceived Certifications on Compass/ Octel Voice Mail/ Auto Attendant.Installed/ programmed/ maintained NEC 2000,1400 Pro Series.Installed/ programmed/ maintained NEC Electramail

Installed/ programmed/ maintained TIE Key and PBX Systems.Installed Compatible TIE voice mail/ auto attendant systems.

Installed/ programmed/ maintained TIE Key and PBX Systems.Installed Compatible TIE voice mail/ auto attendant systems.Maintained warehouse inventory.Ran cat3 and cat5 cables.

Loaded Conventional and Nuclear Weapons on F-15, F-16, and F-111 Aircraft.Trained and Certified 46250 Personnel in compliance with the NATO commitment.