Ken Gilberg Email & Phone Number

New York, NY, US

Ventura, CA, US

Ventura, CA, US

• Supervise team of Technical Account Managers in NYC and Chicago. Serve as a mentor and trainer to other members of the Technical Account Management outside of direct reporting lines.
• Overseeing custom solution and bespoke integration(s) work for IPG globally.
• Consult enterprise API customers on scalable API-based solutions both pre and post sale.
• Heading DMP & DSP partner adoption of UnifiedID 2.0. Acting as team subject matter expert for DSP & DMP partner onboarding.
• Responsible for various ad hoc reporting and enablement tasks for client log-level data including, but not limited to, provisioning AWS access, enabling Snowflake shares, API Troubleshooting & writing cron jobs to.
• Built and maintain team-wide dashboard for efficient JIRA ticket management.

Ventura, CA, US

• Work with Sales and Partnerships teams on custom solutions for strategic partners pre & post-contract
• Serve the company as a SME for all current integrations and their known technological limitations
• Assist related teams in the implementation of industry standards such as Ads.txt, theTradeDesk’s Gold Standard & various brand safety measures
• Conduct a programmatic training series for the Integrations, Trading and Account Management teams
• Responsible for the scalable growth of existing and new SSP & DMP integrations

San Jose, California, US

• Support all advertising-related business development efforts happening at Roku globally
• Nurture strong relationships with advertising partners and become a trusted technical advisor
• Responsible for the scalable growth of existing and new SSP, DMP & cross-device integrations
• Author feature guides for engineering detailing technical requirements for upcoming integrations
• Facilitate ad hoc data transfer from proprietary data platform to DMPs, ad servers and SSPs
• Evangelize programmatic OTT advertising internally and educate related teams on best practices

Ventura, CA, US

• Work with Sales and Partnerships teams on custom solutions for strategic partners pre & post-contract
• Serve the company as a SME for all current integrations and their known technological limitations
• Assist related teams in the implementation of industry standards such as Ads.txt, theTradeDesk’s Gold Standard & various brand safety measures
• Conduct a programmatic training series for the Integrations, Trading and Account Management teams
• Responsible for the scalable growth of existing and new SSP & DMP integrations
• Manage the New York Integrations Coordinator team

Ventura, CA, US

• Serve the company as a technical account manager for a specific book of trusted SSP & DMP partners
• Manage the end-to-end integrations of net-new 3rd party data providers and SSPs including but not limited to kick-off calls, ad hoc troubleshooting, QBRs and advising on best practices
• Analyze, maintain and improve overall health of outstanding API integrations
• Broadcast esoteric knowledge of partnerships to theTradeDesk's Business team
• Maintain an in-depth understanding of the company's proprietary Enterprise & Data API offerings
• Create & maintain the team's JIRA dashboard for project management

New York, NY, US

• Manage a team of Analysts & Sr. Analysts at MediaMath’s global headquarters
• Serve as the point of escalation for high priority support tickets
• Compose planned and emergency maintenance notifications to all external T1 users
• Proactively notify internal employees of known issues experienced in T1 which could impact user experience, spend and/or performance
• Manage account managers’ expectations on time to resolve for critical and non-critical issues
• Ensure account teams are exercising thorough troubleshooting practices for their clients’ issues prior to escalation to T1 Support

New York, NY, US

• Provide technical support for all MediaMath clients using the TerminalOne Marketing Operating System, APIs or Apps
• Work side by side with MediaMath engineers on priority zero issues impacting clients and/or T1 UI
• Possess a deep understanding 3rd party ad technologies (DMPs, SSPs, DSPs, trading desks, rich media vendors, 3rd party ad servers, site-side analytics, ad networks & DCO vendors)
• Write SQL & Hive queries for ad hoc metadata retrieval and reporting to aid in troubleshooting
• Provide support for MediaMath's proprietary REST APIs using cURL and basic command line navigation

New York, NY, US

• Troubleshoot client requests including campaign performance, delivery, supply questions, scalability and partner data integrations
• Possess a deep understanding 3rd party ad technologies (DMPs, SSPs, DSPs, trading desks, rich media vendors, 3rd party ad servers, site-side analytics, ad networks & DCO vendors)
• Act as the subject matter expert for 3rd party ad serving & creative within the Support Team
• Create documentation for the TerminalOne Knowledge Base and Wiki for external and internal use

London, GB

• Serve in a business services role within Mediacom to strategize prior to new campaign launches and advise on best practices
• Responsible for all ad serving and tracking for a high profile client as well as three others
• Experience with on-boarding new clients
• Create specification documents for external distribution to publishers and creative agencies
• Meet with digital media teams to get a basic understanding of client marketing objectives
• Serve as a point of contact for internal teams for all ad-related technologies

London, GB

• Simultaneously manage the ad serving for all campaigns on up to 8 of Mediacom's accounts
• Responsible for manually trafficking campaigns within DoubleClick for Advertisers
• QA all 3rd party pixels, rich media and flash files from publishers and creative agencies
• Coordinate with creative agency to bring creative assets up to spec if the files fail QA
• Assist clients' web teams with the implementation of conversion and placements tags
• Assist publishers in running reports

Frisco, Texas, US

• Initiated a project to revise the content and functionality of Altair’s primary RFI application used to survey potential vendors’ fees as part of the company’s vetting process
• Created a new cost savings report and distributed the document quarterly to Altair’s international vendors to investigate their savings history and trends
• Compile quantitative and qualitative information related to vendor performance and present an analysis of vendors’ key performance indicators to regional managers
• Created a completion report to be filled out by vendors to ensure invoicing accuracy to minimize client expenses
• Standardized the pricing schedule within international vendor agreements to more accurately represent the way in which Altair prices, contracts and expects services to be delivered
• Revised pricing schedule has been implemented across all related vendor documents as part of a larger effort to build the infrastructure for global network development

Fairfield, CT, US

• Created an interactive website detailing the demographics of historic Newport, RI using HTML, CSS and Adobe Dreamweaver to illustrate city’s demographics. Website is accessible at.
• Project selected to be presented at NITLE Symposium for technology in liberal arts education and Fairfield University’s Research and Creative Accomplishments Symposium

Scarborough, Maine, US

• Maintain stock of product on sales floor as well as nightly backroom inventory reconciling discrepancies for monthly inventory.
• Served as a customer service representative for all produce inquiries.

Bachelor Of Arts & Science, Sociology & Anthropology

Other; Certificate In Management Essentials

Study Abroad, Catalan History, Spanish Language