Pneutech stands as the foremost Australian-owned and operated supplier of pneumatic and automation components in the nation. We proudly serve as the exclusive distributor of MAC valves throughout Australia. Our company strategically partners with esteemed manufacturers, offering products that provide added value to our clients and contribute to their overall profitability. As an applications engineer, my responsibility entails collaborating with our clients to comprehensively comprehend their systems, identify areas of concern, and develop tailored solutions that enhance reliability, repeatability, and performance within their existing systems.

As a Legrand Sales Representative, it is my responsibility to work as a vital cog in the business cycle by connecting manufacturing directly to suppliers. Through growing business relations, and engaging with over 30 wholesalers, I am able to determine areas of potential growth for sales and also provide education around new products to create demand with electrical contractors/ end users. Through doing this I am able to not only promote Legrand as a brand, but also provide our consumers with quality and innovative products. Having a background in customer service and management, I strongly believe in ensuring all the distributors I look after are serviced to the best of my ability.

I was responsible for recruiting and leading a small team while reporting directly to the Managing Director. My role also included providing technical advice to our customers whilst building strong relationships with all my clients , Importing stock from international suppliers (Germany, South Korea and Malaysia). Handling customer disputes and resolving them accordingly. Sales calls to existing customers and cold calling on potential new customers in my area.

It has always been a career aspiration to take the leap from Hydraulics into the Banking & Insurance industry where I was able to transfer my current skillset across industries. In my role as Life Insurance Specialist it is my goal to ensure that people cover their families and assets in the event of the unthinkable. Promoted from Outbound Sales into this specialist role due to continued commitment to personal and professional growth within the organisation through ongoing success and repeatedly exceeding Key Performance IndicatorsCultivating and maintaining professional relationships within the space, driving collaboration with internal and external stakeholders as requiredUtilising ongoing industry experience to educate customers regarding the value within Life Direct products, including providing assistance through the application processCompletion of all required administrative duties and tasks, ensuring a transparent and open process that is easy to follow for all staffEnsuring to provide excellent and professional customer service, creating a memorable consumer process that results in repeat and referral business for the organisationRemaining educational within the role, ensuring to utilise all available educational methods to up-skill and improve as both a professional and an individualRevising and re-educating regarding current industry trends and legislative requirementsAwarded a variety of key recognition and awards within the role, including:- Sales Champion (Two Consecutive Months)- Retention Champion- Outstanding Result (1st Half Yearly Result for 2017)

Promoted from Internal and External Sales into an Operations Management role due to consistent professional growth, a commitment to driving those around me and the ability to commit to exceeding Key Performance Indicators regularlyUtilising key industry knowledge and expertise to introduce a new double-checking system to help reduce incorrect orders, ultimately driving revenue through reducing spend in high-loss areasIncreasing customer satisfaction through the review and implementation of a variety of key standards, resulting in repeat and referral business and increased revenueDisplaying key negotiation abilities and skills to negotiate key logistics pricing for the organisation, utilising analysis to leverage the business in a favourable position during negotiationsDriving performance across the team through an inclusive, open and encouraging management and supervision styleProvision of collaboration with key stakeholders across the business and industry, both internal and external, to drive continual positive trajectory in both revenue and reachTaking key responsibility for International and Domestic purchasing in a holistic manner, including the implementation of systems across the board to increase productivity and quality controlEnsuring a safe workplace that meets legislative requirements through the planning and set-up of a new warehouse, increasing productivity and mitigation Occupational Health and Safety riskActing within the best interests of the business at all times, ensuring to remain professional as a face of the business when dealing with external stakeholders

Ensuring to consistently provide technical hydraulic knowledge to the wider team, external stakeholders and other associated individualsUtilising key industry knowledge and experience to complete quotes, finalise invoices and create further sales opportunitiesProvision of expert training to new staff regarding company systems and proceduresCultivating and maintaining professional relationships with key clients, ensuring to meet regularly to discuss client needs, make sure those needs are met, and to up-sell and cross-sell regarding new and existing products that might benefit the clientDriving further sales and revenue through a range of effective sales and business development, including cold calling on potential customers to ascertain interest and provide a package on the benefits to their business