Reporting to the Chief Finance Officer;1.Ensuring that the collections book is actively managed, and the workload is distributed effectively. Collaborate with the finance team to provide data and relevant analysis related to collections.2.Regularly reviewing ledger balances and take proactive measures to reduce or eliminate bad debts.3.To manage the company's exposure to risk by conducting effective credit checks on new and existing customers.4.Developing and managing a robust debt chase policy and procedures to ensure that customer debts are collected within pre-agreed terms, optimizing cash flow.5.Regularly reviewing and reconciling accounts, providing aging analysis of the outstanding portfolio.6.Identifying changes in payment patterns and propose actions to prevent overdue accounts.7.Handling disputed invoices and negotiate to bring payments within agreed terms.8.Monitoring debtor balances to ensure a reduction in Days Sales Outstanding (DSO).9.Proposing the write-off of irrecoverable receivables and write backs for credit balances.10 .Providing ad-hoc reporting as requested by management.11.Responding promptly and comprehensively to both external and internal inquiries.12.Ensuring that outstanding accounts are monitored regularly, and appropriate actions are taken to keep the collection portfolio within accepted limits through sound credit judgment.13.Achieving the collection targets set by the company.14.Ensuring that all communication, whether written or oral, adheres to the company's policies and quality standards.15.Continuously improving and implementiing debt collection processes, especially when dealing with overdue invoices or payments. Initiate legal procedures if necessary.

Reporting to the Chief Operations Officer.o Performed regular follow-ups on outstanding debts to ensure payment are made on time.o Evaluated customer’s credit worthiness in line with company’s credit policy and issued recommendations to facilitate onboarding.o Maintained contact with clients to ensure invoices are clear for payment.o Produced and sent customer statements, credit notes, receipts on monthly basis and upon request.o Ensured receipts from debtors are correctly posted and allocations done to show correct aging.o Periodically reviewed debtors list and escalated defaulters to management and issued demand letters.o Resolved and reconciled customer’s queries and disputes to facilitate payment of their account.o Reviewed credit limits and credit terms to contain Debtors List and put on hold any due account not paid.o Handed over cash and cheques collected to the cashier.o Negotiated re-payment plans with the customers.o Carried out field visits to customers to follow upon payments.o Recovered goods using right legal procedures where a client has disregarded credit terms.

o Maintained contact with clients to ensure invoices are clear for payment.o Resolved queries both internally and externally around outstanding amounts.o Supervised the cashier and the clerk.o Reviewed debtors list issued demand letters to defaulters.o Posted and allocated daily receipts to accounting systems.o Provided accounting information to internal departments.o Performed daily banking activities.o Prepared and updated collection schedules for sales team on daily and cumulatively on monthly Basis.o Produced customer statements, credit notes, receipts upon request.o Managed cost of the Branch by regulating expenses.o Approved Branch expenses through signing of requisitions from the petty cash.o Managed accounts by regularly reviewing customer credit limits and credit terms to contain Debtors List.o Created accounts for new clients.o Negotiated re-payment plans.