Ken Hafner Email & Phone Number

Northern California - Hawaii

• Responsible for Branch Operations Northern California and Hawaii including full P&L responsibility, managing $22M operating budget, and achieving and exceeding growth and EBITDA targets. • Achieved Presidents Club back to back years 2013 and 2014 for exceeding growth and EBITDA goals.• Achieved Corporate Outstanding Achievement Award 2014 • Successfully completed integration and merger of Cintas Document Destruction into Shred-It corporate infrastructure

California , Europe

Responsible for Branch Operations West Coast including full P&L responsibility, managing $15 M operating budget, and achieving EBITDA targets. Completed nine company merger acquisitions in a two-year period, merging companies into existing infrastructure, and branding assets and operations into one name seamlessly.Transported one million cartons over two-year period into four existing Record Centers.Developed account management basics including conducting Quarterly Business Reviews with clients focusing on incremental revenue growth resulting in $300K in additional revenue.Full knowledge of records management, media vault, and secure destruction operations.

Responsible for line of business solution development for Freight, Logistics, and Rail industry customers’ world wide.$3.2 M increase in incremental revenue from existing customer account base.Line of business subject matter expert speaker at Council of Supply Chain Management Professionals events and panel member at various customer engagements and events.Experienced in RFID application in the supply chain.Implemented supply chain solution internally with Sun Logistics creating $1.2 M ROI annually.

Responsible for $150 M operating budget, cost, and profit of 20 terminals. In charge of all ground operations and field services personnel in Washington, Oregon, Idaho, Utah, Wyoming, Colorado, Nebraska, and Alaska.Responsible for oversight of daily operations of 40 terminals and remote locations, over 650 field services personnel, including eight district managers, station managers, and handling 160,000 shipments per day. Worked extensively on labor issues and negotiated white paper contracts with Teamster Locals 162, 174, and 961. Recruited and had extensive negotiations with independent contractors who made pick ups and delivery of the express product.Highest producing union driver locations in the Airborne system nationwide.Lowest cost for driver owners in the United States.District Manager, San Francisco Operations 1992 - 1995Exceeded goals on quality of service audits two consecutive years.Opened South San Francisco Operation, a 50-truck operation.

Responsible for $160 M operating budget, cost, and profit of 18 terminals located throughout Northern California and western Nevada. Reduced operating losses three of four consecutive years, during moderate growth period and post 9/11 market recovery, while offsetting effects of 4% annual union labor wage and benefit increases.In charge of all ground operations, over 700 field services personnel, handling 120,000 shipments per day.Participated in negotiations and administration of all contracts and other labor-related issues, including grievance hearings and arbitration matters with Teamster Locals 70, 85, 287, 624, 856, and 912.

Terminal Manager, Oakland, CA 1988 - 1990Instituted cost control and productivity measures to attain profitability first time in years.Terminal Manager, San Mateo, CA 1986 - 1988Opened facility in Bay Area expansion providing service to the peninsula.Terminal Manager, Pocatello, ID 1985 - 1986Achieved terminal manager of the year honors for operation and sales efforts.Supervisor, Linehaul Coordinator Denver and Colorado Springs, CO 1983 - 1985Leader of initial quality improvement team. Cut empty mileage run cost by 50% from Denver relay

Bs, Agriculture Business

College Prep

College Prep