Ken Hanke Email & Phone Number
@trex.com
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Who is Ken Hanke? Overview
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Ken Hanke is listed as IT Professional at Churchill County, Nevada, a company with 38 employees, based in Fallon, Nevada, United States. AeroLeads shows a work email signal at trex.com and a matched LinkedIn profile for Ken Hanke.
Ken Hanke previously worked as Lead Technical Support Analyst at Trex Company and Sr. Customer Engineer II at Ncr Corporation. Ken Hanke studied at Truckee Meadows Community College.
Email format at Churchill County, Nevada
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AeroLeads found 1 current-domain work email signal for Ken Hanke. Compare company email patterns before reaching out.
About Ken Hanke
Experienced Technical Support Specialist and Engineer with a demonstrated history of working in the internet industry and field hardware support/repair. Skilled in Agile Methodologies, Customer Satisfaction, Technical Writing, Team Building, Customer Service, Microsoft Office, Networking, Windows OS, OSX, and Linux. Web development as a hobby.
Listed skills include Customer Service, Team Building, Technical Support, Agile Methodologies, and 15 others.
Ken Hanke's current company
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Ken Hanke work experience
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Lead Technical Support Analyst
- Site management, planning, tracking, development, and implementation.
- Prioritize, track, monitor and respond to IT Service Desk tickets to the assigned site for timely resolution.
- Recommend, plan and implement Windows desktop and mobile device management changes per standards set by the IT Department.
- Build, configure, and support new PCs, mobile devices, and barcode scanners.
- Diagnose and troubleshoot desktop/laptop hardware, software and peripheral problems.
- Diagnose and troubleshoot printer (MFP) problems.
Sr. Customer Engineer Ii
Responding to customer installation, maintenance, and servicing calls promptly according to SLA requirements, while maintaining all guidelines. Servicing and maintaining on a daily basis electromechanical equipment; ATMs and self-checkout systems. Along with other hardware provided by NCR; Registers, computers, networking equipment, and a multitude of.
Service Desk Technician
- Provided international support for over 14,000 employees of all levels and departments
- Collaborated with senior IT technicians to analyze and resolve sophisticated issues in software, networking, and hardware
- Applied IT systems such as Active Directory, SAP, and EasyVista to troubleshoot customer issues
Technical Support
- Provided professional support and problem resolution for customers through phone, ticket, and email support.
- Escalated system issues to development team and maintained tickets until completion.
- Efficiently managed ticket queue, phone queue, and all daily tasks without needing to be managed.
- Maintain composure and patience in face of difficult customer situation.
- Train new employees and explain protocols clearly and efficiently.
- Assisted development with quality assurance testing.
Computer Repair Technician
- Accept customer desktop and laptop systems in-store for repairs.
- Remotely assisted customers using RDP software.
- Provided on-site computer repair to small business and private customers.
- Request information about software and hardware issues and document all concerns.
- Troubleshot systems and work with customers to determine needed hardware or software changes.
- Break down systems, remove faulty hardware, install new parts.
Ken Hanke education
Frequently asked questions about Ken Hanke
Quick answers generated from the profile data available on this page.
What company does Ken Hanke work for?
Ken Hanke works for Churchill County, Nevada.
What is Ken Hanke's role at Churchill County, Nevada?
Ken Hanke is listed as IT Professional at Churchill County, Nevada.
What is Ken Hanke's email address?
AeroLeads has found 1 work email signal at @trex.com for Ken Hanke at Churchill County, Nevada.
Where is Ken Hanke based?
Ken Hanke is based in Fallon, Nevada, United States while working with Churchill County, Nevada.
What companies has Ken Hanke worked for?
Ken Hanke has worked for Churchill County, Nevada, Trex Company, Ncr Corporation, Igt, and No-Ip.
How can I contact Ken Hanke?
You can use AeroLeads to view verified contact signals for Ken Hanke at Churchill County, Nevada, including work email, phone, and LinkedIn data when available.
What schools did Ken Hanke attend?
Ken Hanke studied at Truckee Meadows Community College.
What skills is Ken Hanke known for?
Ken Hanke is listed with skills including Customer Service, Team Building, Technical Support, Agile Methodologies, Customer Satisfaction, Html, Networking, and Computer Repair.
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