Responsible for oversight of Risk Management of the infrastructure services functions that design, build and operate end-to-end technology infrastructure solutions and manage critical systems and platforms across the bank including midrange, mainframe, data centers, database, middleware, messaging, server patching, change management, event management, incident management and problem management, and oversee end-to-end engineering, cloud strategy, networks, automation and application services.

Responsible for oversight of Risk Management for one or more of the infrastructure services functions that design, build and operate end-to-end technology infrastructure solutions and manage critical systems and platforms across the bank including midrange, mainframe, data centers, database, middleware, messaging, server patching, change management, event management, incident management and problem management, and oversee end-to-end engineering, cloud strategy, networks, automation and application services.

Direct team of 12 high-performing program and project managers in oversight of infrastructure and information security portfolios. Collaborate with CTO and CISO on strategic planning to design long-term objectives and key results (OKRs) for the company. Facilitate weekly meetings with executives and direct reports to discuss work completed for portfolios and issues to be resolved. Deliver optimal guidance and supervision to variety of associates and contractors.Key Contributions• Managed $40 million project portfolio and successfully kept financials under .5% variance. • Saved $11 million by developing and implementing new infrastructure chargeback model. • Enabled 100% of all work to include technical design by creating portfolio intake model. • Led conversion of infrastructure and information security portfolios to Agile methodology.• Developed intake model to transition work requests from other business lines to Agile teams.

Governed operations for data center program during migration of multiple data centers. Enabled program to successfully remediate unsupported equipment, migrate applications, and minimize impacts to customers during migration. Key Contributions• Pioneered migration of 700 servers out of non-strategic data centers for 3 lines of business.• Established policies and processes for all aspects of program, from budget to communications.

Oversaw 15 direct reports and 250 indirect associates during global program with annual budget surpassing $30 million and server environment supporting 100,000+ servers. Reported detailed metrics and status updates to executive leaders on regular basis. Integrated departmental and line of business strategic planning. Conceptualized effective methodology and procedures to execute world-class migrations that were superior to solutions that vendors offered. Key Contributions• Administered annual budget of $30 million through duration of the global storage transformation program.• Produced $100 million total savings and via newer technology, on-time migrations, and consolidation.• Migrated 93 petabytes of storage from legacy equipment to the company’s new storage devices.• Led migration of 68,000 servers from 450 legacy storage equipment across 10 different lines of business. • Generated multi-million-dollar net annualized savings in three years, including HPUX, Linux, AIX, Windows, Centera, Clarrion, Netapp, Symmetrix, Deduplication, Thin Provisioning, and Auto-tiering technologies.

Governed team of 45 technical project managers and $30 million annual budget for global data center strategy. Evaluated, funded, and partnered with 10 business lines. Streamlined models to ensure success of global data center initiatives. Safeguarded alignment of all engagements with operating budget by assessing and mitigating risk. Performed design reviews with potential to impact RTO/RPO on applications, software, infrastructure, servers, and data center systems. Key Contributions• Migrated F5, Resonate, DNS, NIS, Vintela, Windows, Linux, AIX, HPUX, Oracle, IP network, and DMZ infrastructure.• Managed full-scale data center consolidation for two mergers/acquisitions, Countrywide and Merryl Lynch.• Designated as global subject matter expert for data center transformation and IT service management processes.

• Contributed to deployment of DMZ backup solution in Chicago, Charlotte, Hong Kong, and United Kingdom.• Directed consolidation of 40 NAS devices from legacy 7xx series devices to current technology; led 50 project team members through highly successful migration with no impact to hundreds of customers.• Advised on shared reporting environment design, infrastructure that generated 40,000 reports per day,and supported more than 40 production applications with uptime availability of greater than 99.5%.

IT management consultant, driving best-practice design and implementation as well as proven operational methodologies, with risk management and mitigation for clients. Internal role included managing a team of consultants at various client sites while maintaining over 200 billable hours per month.

Responsible for management of local area network for a large global chemical manufacturing company, with locations in forty countries. Also responsible for all cellular, voice, data communications, building security and fire systems.