Currently at Basepilot (YC W24), creating AI employees to automate repetitive back-office work. For example, finance, recruitment, or sales teams can easily automate mundane back-office tasks within a few clicks and a quick demonstration.I have a background in engineering, product, and finance. Truly a generalist at heart. I'm extremely passionate about startups and solving problems that enable more access to opportunity and intelligence. Built Hublr, a platform to connect consumers and financial professionals. We launched multiple products in the finance space, reaching 1000+ users, and helped 10s of people get lending. Previously a product manager in Fintech - taking a product from initiation to 1.5M users in 12 months. Clients included Bank of America and Virgin Money. I love creating products that dive deep into user problems and create tangible solutions that users love. Further back, I co-founded a consumer company that reached $500K NZD rev in 24 months. We grew this to be NZ's largest custom clothing brand within 3 years.Always open to learning and connecting!
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Co-FounderBasepilot (Yc W24) Oct 2023 - PresentSan Francisco, UsAI operations platform helping tech-enabled service companies increase operational efficiency and improve customer experiences by automating back office work with AI workers. Insurance, finance and staffing companies use us to scale efficiently and save costs. -
Technical Product ManagerToptal Oct 2022 - Dec 2023Work From Anywhere, Remote, OoToptal is a highly vetted contractor network for startups and large companies to hire the top 3% of Product Managers. Companies:Stealth Startup - Cybersecurity and privacy platform for HNWIs.Grommet - Marketplace for newly launched consumer products, like Product Hunt for physical products. FloatMe - Wage advance and financial wellness platform. Activities:- Led product direction, strategy, and roadmap building with execs and founders.- Worked closely with engineers, data analysts, and designers to create and launch products. - Established and ran customer research through interviews and user testing. - Conducted A/Btests, and created data analytics dashboards and metric tracking across platforms.- Created GTM strategies and launched multiple products. -
FounderHublr Mar 2021 - Jun 2023Auckland, NzHublr is a wealth wallet to manage your financial world in one place, and connect you to vetted professionals and products when you need them. We're building the future of interoperable wealth - where consumers, providers, and financial professionals can come together to manage and distribute financial services. -
Senior Product ManagerFloatme Apr 2023 - May 2023San Antonio, Texas, UsA short-term contract where I analyzed FloatMe's current product, data, and users, and then came up with strategies to improve the product and increase profitability. -
Product Manager9Spokes Jul 2021 - Mar 2023Auckland, Auckland Cbd, NzAt 9Spokes I work closely with the executive team to innovate and develop the direct-to-SMB app and white-labeled bank partner platforms. I have focused the product direction of the company to create a a tool that SMBs and banks love, while solving critical problems for our users. I have been involved with multiple SMB related products from inception through to delivery - including research, design, development, go-to-market and analytics. Additionally, I help develop future direction and pricing models for monetization of the 9Spokes ecosystem. Some of the partners we work closely with are Visa, Bank of America, Virgin Money and BNZ, apart from other fintechs.A few notable products:- SMB Cash flow manager- Banking aggregation tool (w/ open banking integrations)- App integrations to power the 9S platform- Multiple users, dashboards and permissions -
Product Owner9Spokes Jun 2020 - Jul 2021Auckland, Auckland Cbd, Nz -
Co-FounderDevonché Jan 2018 - Aug 2020Cofounded this company that reached $500K rev in 24 months.COO and Head of Technology at Devonché. We create custom men's and women's clothing by using automated sizing systems and 3D scanning. Our company is focused on using technology to create an experience that is personalised and curated for each user, while getting rid of industry-old methods.During my time at Devonche, I led a team of 6 while being in charge of operations, developing new methods and systems for our business, and technology development. Being a founder and growing the company to be New Zealand’s largest customwear brand taught me a lot about the different avenues of running a successful company. My key learnings were the resilience and agility required to scale a company, getting the most out of myself and individuals in a team, finding solutions at pace and adapting to the market and customers. In order to move the needle in a startup, a key skill was the ability to prioritise tasks for myself and the team. Over my tenure here, I developed a custom CMS system, an automated online sizing system/framework and a streamlined ordering process for our backend and suppliers.
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Product Development EngineerCore Technology Nz Apr 2020 - Jul 2020The team at Core Technology designed and built a portable, cloud connected ventilator in response to the COVID 19 pandemic. This short sprint backed by Sir Stephen Tindall to aid the global ventilator shortage was a deep dive into creating reliable healthcare technology at an affordable cost. My work included computer systems engineering, software, UI and business areas.
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Product Development EngineerFisher & Paykel Healthcare Nov 2017 - Feb 2018Auckland, NzFisher & Paykel Healthcare is a medical product and service company that is an industry leader in respiratory systems. At FPH I was in the product development team that handled various parts of respiratory devices. My role involved product development, design and testing. -
MachinistDesign Steel Limited Mar 2017 - Feb 2018 -
Retail Sales ConsultantRodd & Gunn Aug 2016 - Nov 2017 -
Service AttendantAuckland Live Aug 2015 - Feb 2017Auckland, NzMy role at Auckland Live is purely Customer Service based, where I either work bar, usher or ticketing shifts for events at Auckland's Civic Centre, Aotea Centre, Town Hall and Viaduct Event Centre. On this job, we always have to provide top customer service at a fast pace, and also needs a significant amount of team work to run events smoothly. -
Suspension Team/ Cost Team/ Aero TeamThe University Of Auckalnd Formula Sae Team Inc Mar 2015 - Dec 2016I am part of UoA's Formula SAE team where I work with fellow engineering students to design and build a race car to compete against Universities across Australasia. In 2015 I was part of the power train team, where we would assemble and maintain the car's engine, as well as make parts by a variety of machining processes for the car. During 2016 I was part of the suspension and cost team, where I helped design and manufacturer suspension parts. Recently I have also been involved with helping the Aero team and their manufacturing jobs.
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Assistant Cad DesignerTectonus | Superior Seismic Technology Mar 2016 - Sep 2016Auckland, NzTechtonus is a startup company by Auckland University professors aiming to create a new technology for earthquake proofing of structures. My roles here are very diverse.
Ken Hendricks Skills
Ken Hendricks Education Details
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Y CombinatorW24 -
The University Of AucklandAnd Automation Engineering
Frequently Asked Questions about Ken Hendricks
What company does Ken Hendricks work for?
Ken Hendricks works for Basepilot (Yc W24)
What is Ken Hendricks's role at the current company?
Ken Hendricks's current role is Co-Founder at Basepilot (YC W24).
What schools did Ken Hendricks attend?
Ken Hendricks attended Y Combinator, The University Of Auckland.
What skills is Ken Hendricks known for?
Ken Hendricks has skills like Customer Service, Teamwork, Welding, Soldering, Retail Sales, Football, Ptc Creo, Microsoft Excel, C, Matlab, C++, Precision Machining.
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