Ken Hurst Email & Phone Number

Bedford, In, Us

Bloomington, Indiana Area

Bedford, Indiana

Indianapolis, Indiana Area

Bloomington, Indiana Area

Handle day to day operations for event execution in major retailers across a given territory. Work with clients to drive sales on given products based on sampling and engagement with customers. Also work closely with our customer to meet all of their needs as well on a daily basis.

Bloomington, Indiana Area

Assess sales and merchandise space in large format grocery stores for Unilever products. Also try to locate new sales opportunites for product placement and growth.

Responsible to provide policy information, account resolution, and quotes & pricing for Auto, Homeowners and Life insurance policies to potential and existing clients either in person or over the phone. Trouble shot all technical problems in the agency with computer systems. Successfully resolve 20-30 customer issues per day by improving overall satisfaction, reducing customer complaints and increasing customer retention. Reduced customer complaints over 3 month period due to quick, 24-hour resolution response time. Communicate effectively in a wide variety of situations with policyholders, agents, staff, co-workers, and management enhancing productivity while maintaining quality relationships.

Led day to day operations including inventory planning, purchasing, budgeting, accounting, auditing, and financial reporting of fast paced 24-hour convenience stores with inside annual sales of up to $2.5M. Held direct responsibility for all recruiting, scheduling, and staffing. Managed 7 to 20 employees per store.Transitioned ~13 low performing stores from loss to positive cash flow by efficient process improvements, effective staffing and exceptional customer service. Awarded Top Manager for both Tier 1 & 4, 2009Filled in as District Manager when needed and assumed multi unit management as necessary.

Oversaw ~30 team members to ensure successful production, meal service & catering for ~2000 students at DePauw University. Safety Committee member.

Education record

Life, Accident & Health, Property and Casualty, Insurance License, 2011 Paramedic Science

High School Diploma