Ken Kozlowski

Ken Kozlowski Email and Phone Number

Director Of Training at Lading @ Lading
About Ken Kozlowski

My background includes software training, implementation and sales in multiple fields, including International Logistics and Housing.In previous roles, I was responsible for the training and documentation of a global operations project encompassing more than 3,000 people in more than 40 countries. Activities previously handled included setting of curriculum, developing an LMS system from infancy, and group training both hands on and via web.In addition to this experience, I have 5 years of field sales experience, and have over 10 years of relevant training experience, primarily in sales, including acting as the lead in development of curriculum and documentation of a custom Oracle CRM, used by almost 4,000 associatesI also bring to the table strong computer proficiency in MS Word, MS Excel, PowerPoint and CRM database applications.

Ken Kozlowski's Current Company Details
Lading

Lading

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Director Of Training at Lading
Ken Kozlowski Work Experience Details
  • Lading
    Director Of Training
    Lading Jun 2017 - Present
    New York, New York, Us
    Independent consultant to multiple global freight forwarders for training, documentation and project planning.Responsible for all corporate training documentation and materials, as well the creation of the “Lading Library” which provides detailed illustrated instructional documentation on multiple subjects. Conducted in-house training for multiple clients focusing on all aspects of WiseTech/CargoWise platforms.Developed assessment tools of clients evaluate associate performance using various technologies.Assisted clients in defining how current procedures and best practices can be incorporated to the WiseTech Platform.Act as liaison from the Lading Technical team to clients in defining scope, documenting and training on custom reports, documentation and system changes.
  • Crowley Maritime
    Technical Trainer
    Crowley Maritime Aug 2015 - Jun 2017
    Jacksonville, Florida, Us
    Independent consultant for training, documentation and project planning.Project was implementation and training of CargoWise software. Examples of current roles and responsibilities included:*Conducted multiple training sessions on CargoWise Software in multiple offices in US, Central America and the Caribbean*Developed Documentation to define processes used company wide (General Functions, Organizations, Import, Export, Air, Sea, Auto-rating, Warehousing, US Customs and more)*Created company CargoWise Training site (SharePoint) *Delivered weekly information (Yammer) on new documents, hints and tips.
  • Jas Forwarding Worldwide
    It Training Director
    Jas Forwarding Worldwide Jun 2013 - Jul 2015
    Atlanta, Ga, Us
    *Conducted multiple training sessions on both CargoWise Software and Sales process in over 10 different countries to over 1,500 users* Developed assessment tools to evaluate associate performance using various technologies *Created and currently maintaining LMS system currently used by over 2,500 associates worldwide.* Managed a full-time training staff of 3 and worked closely with a subject matter expert staff of 8.*Developed or oversaw the development of over 1,300 different Videos, Documents and Tests on over 100 different subjects in an 18 month period, highlights of which include: Created scripts and oversaw production of On-Boarding policies and videos and testing for all new staff globally. Responsible for all documentation & videos, as well as on-site training of end users on new software operations & account system - currently in use by over 1,600 employees in 11 countries.  Developed comprehensive video, documentation and testing program for over 500 US warehouse associates. Collaborated with Sales management and operations to develop, document, and train global Customer Implementation process Distributed health, safety and welfare videos and tests to all US associates
  • Cargowise
    Trainer / Product Associate
    Cargowise Sep 2011 - May 2013
    Alexandria, New South Wales, Au
    *Acted as liaison from sales to training assisting in the transition of new clients by providing over 75 system ready set up training to clients in North America, South America, and Europe on all aspects of the system including Air & Ocean Imports/Exports, Warehousing and Sales and Marketing. * Became team leader for all Sales and Marketing aspects of the software including training, help desk tickets, documentation, enhancements and further development.* Developed the “look and feel” for the company’s latest program (GLOW) in regards to sales and Marketing* Re-wrote all training class schedules, outlines, and itineraries for the Sales and Marketing function of the software to make it more “user friendly” from a sales standpoint, rather than simply an extension of a logistics program.*Conducted in-house training for multiple clients focusing on auto-rating of shipments.
  • Lennar
    Trainer / Business Systems Analyst
    Lennar Jan 2006 - Aug 2011
    Miami, Fl, Us
    *Conducted approximately 200 separate web based 1 hour trainings and trained over 2,000 students in an e-learning environment (my meetings.com) in a 12 month period. * Developed assessment tools to evaluate associate performance using various technologies (SurveyMonkey.com, etc.)*Conducted over 100 four hour face to face training and trained over 1,500 students in a 12 month period. *Created training scripts, documentation, policies and procedures for new Oracle (Siebel CRM) project to be used by nearly 4,000 employees*Worked with Sales Marketing and Customer Care teams to clearly define policies and procedures to be trained*Developed documentation, training scripts, and reports as well as assisting with design of company’s Oracle (Siebel CRM) program, the company’s most critical software application to date.*Developed training manuals and documentation to be used by sales teams in over 25 divisions outlining daily follow up, contract, communication, and customer financial presentation requirements to customers.
  • Hyphen Solutions
    Training Consultant
    Hyphen Solutions Feb 2005 - Jul 2005
    Dallas, Texas, Us
    * Responsible for training and implementation of web based construction scheduling and payment software to over 40 divisions of company’s largest client, Lennar Homes.
  • Constellation Homebuilder Systems (Formerly Cft)
    Implementation Manager
    Constellation Homebuilder Systems (Formerly Cft) Jan 2000 - Feb 2005
    Markham, Ontario, Ca
    Lennar Homes - Implementation Manager –- Dec. 2002 – Feb. 2005*Responsible for management of Company’s largest account including demonstrations to new divisions and maintaining and updating spreadsheet of product issues/enhancements.*Served as liaison between programming and client to effectively communicate client’s needs.*Conducted training classes throughout the country, training over 2,000 New Home Sales Persons on product functionality, as well as product benefits in the sales process.Southeast Region - Implementation Manager –Jan. 2000 – Dec. 2002*Implemented sales software to over 30 new home builder divisions within 2 year time frame.*Maintained relationships with divisions previously implemented in order to inform them of new features and additional functionality of products.
  • Pasquinelli
    Sales
    Pasquinelli 1993 - 2000

Ken Kozlowski Skills

Training Project Management Management Business Analysis Sales Logistics Process Improvement Supply Chain Crm Account Management Contract Negotiation Training Facilitation Cross Functional Team Leadership Operations Management Negotiation Customer Service Customer Relationship Management Creation Of Training Materials Purchasing Team Building

Ken Kozlowski Education Details

  • Quincy University
    Quincy University
    Marketing

Frequently Asked Questions about Ken Kozlowski

What company does Ken Kozlowski work for?

Ken Kozlowski works for Lading

What is Ken Kozlowski's role at the current company?

Ken Kozlowski's current role is Director Of Training at Lading.

What is Ken Kozlowski's email address?

Ken Kozlowski's email address is ko****@****ink.net

What is Ken Kozlowski's direct phone number?

Ken Kozlowski's direct phone number is +140476*****

What schools did Ken Kozlowski attend?

Ken Kozlowski attended Quincy University.

What skills is Ken Kozlowski known for?

Ken Kozlowski has skills like Training, Project Management, Management, Business Analysis, Sales, Logistics, Process Improvement, Supply Chain, Crm, Account Management, Contract Negotiation, Training Facilitation.

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