Infineon Rhi (Contractor)
Current Provided remote and hands-on desktop and notebook software and HP hardware support and machine customizations, Microsoft windows 10 pro & Office 365 enterprise including all node relevant peripherals remediation for corporate executives walk ups and Remedy IFX ticketing and hardware procurement Supporting 1,456 + executives and Fab users, machine reimaging and software pushed through SCCM. Troubleshooting, IT Preventive maintenance, duties including migration upgrades troubleshooting Sherpa Backups, Dameware remediation for corporate executives