Ken Lundy

Ken Lundy Email and Phone Number

Sr. Business Process Analyst at Prime Therapeutics @ Prime Therapeutics
eagan, minnesota, united states
About Ken Lundy

After many years in retail, I switched over to the jungle of the office environment - and have been there ever since. I did my time in the trenches as a customer-facing phone representative (customer service must have been in my veins) and eventually moved onto answering helpline calls for those phone representatives. One of our helpline responsibilities was writing documentation for the call center's intranet - the theory being that if there was a 'doc for that', they wouldn't have to call the helpline.Well - I was hooked. The writer in me re-surfaced (I think he had fallen asleep after high school). The grammar nerd in me found a new calling (instead of just silently correcting your grammar, I could now literally correct it on paper). I found I was comfortable in being the man-behind-the-curtain, keeping the wheels of the call center turning.My work-life may seem boring to those on the outside looking in (should it really matter that we prefer 'email' to 'e-mail', or that system button names should be bolded vs. italicized?), but to me, it's where I live and thrive and actually enjoy going to work.

Ken Lundy's Current Company Details
Prime Therapeutics

Prime Therapeutics

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Sr. Business Process Analyst at Prime Therapeutics
eagan, minnesota, united states
Employees:
3535
Ken Lundy Work Experience Details
  • Prime Therapeutics
    Sr. Business Process Analyst
    Prime Therapeutics Jun 2019 - Present
    Eagan, Mn
  • Prime Therapeutics
    Senior Technical Writer
    Prime Therapeutics Feb 2017 - Jun 2019
    Eagan, Mn
  • Medica
    Senior Technical Writer
    Medica Aug 2000 - Feb 2017
    401 Carlson Pkwy, Minnetonka, Mn
    Responsible for writing various types of user documentation for multiple Call Center intranet sites. Documents maintained include step-by-step procedures, references, cheat sheets, and system user guides.Excel at working with subject-matter experts to gather information, identify relevant data and audiences, and write documents that are clear and user friendly.Outstanding technical skills. Adept with formatting programs (FS Pro from Information Mapping) and content management systems (Laserfiche).
  • The Disney Store
    Assistant Store Manager
    The Disney Store 1992 - 2000
  • Target
    Sales/Stock
    Target 1984 - 1992

Ken Lundy Skills

Health Insurance Insurance Software Documentation Visio Process Improvement Team Building Hipaa Sharepoint Call Centers Healthcare Employee Benefits Vendor Management Access Business Analysis Training Leadership Data Analysis Analysis Business Requirements Managed Care Cross Functional Team Leadership Quality Assurance Outlook

Ken Lundy Education Details

Frequently Asked Questions about Ken Lundy

What company does Ken Lundy work for?

Ken Lundy works for Prime Therapeutics

What is Ken Lundy's role at the current company?

Ken Lundy's current role is Sr. Business Process Analyst at Prime Therapeutics.

What is Ken Lundy's email address?

Ken Lundy's email address is ke****@****get.com

What is Ken Lundy's direct phone number?

Ken Lundy's direct phone number is +165124*****

What schools did Ken Lundy attend?

Ken Lundy attended University Of Minnesota.

What skills is Ken Lundy known for?

Ken Lundy has skills like Health Insurance, Insurance, Software Documentation, Visio, Process Improvement, Team Building, Hipaa, Sharepoint, Call Centers, Healthcare, Employee Benefits, Vendor Management.

Who are Ken Lundy's colleagues?

Ken Lundy's colleagues are Josue Ramirez, Paris Cobb, Robert Greer, Erica Bellamy, عبد موصلي, Sarah Schneider, Katie O'connor.

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