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Highly skilled pre-sales and technical professional with over 35 years experience in the production print, copier and software solutions industry. Specialties include advanced color management, customer training, professional monitors & digital signage, production workflow management & automation, and professional services. Specialties• IDEAlliance Color Management Professional Master certification• EFI Fiery Expert certification• Professional monitors and digital whiteboards• Digital signage and workflow• Software solutions development• Web-to-print and production print workflow applications• Variable data printing• Document management• Solutions selling• Cloud services for production print• Production print graphic design, including Adobe Creative Suite, QuarkXPress and Microsoft Office• Production workflow analysis and management
Jacobs Engineering
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It AnalystJacobs Engineering Nov 2024 - Present
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Technical Customer Service RepresentativeInternational Paper Flexo Specialty Printing Plate Division Sep 2023 - Sep 2024Receiving, processing, quality control and monitoring orders for Flexographic printing plates.Coordinating and facilitating orders through the entire system--from initial customer contact through final production of printing plate order.Involved with continual interaction with production and art departments.Producing estimates and quotations for customers.
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Sr. Print And Materials Test AnalystDigimarc Mar 2022 - Mar 2023Beaverton, Oregon, UsPerforming specified tests on work in process and finished product. Samples are tested to assess performance of Digimarc watermarking technology under controlled lighting environments and in a variety of wear conditions. Testing includes physical testing of materials using commercial and Digimarc-specific test and measurement equipment in dedicated lab environments.Records test data, applying statistical quality control procedures in close collaboration with R&D teams. Evaluates data and writes reports to validate or indicate deviations from existing standards or experimental design expectations. Recommends modifications of existing quality or production standards to achieve optimum quality within limits of equipment capability. Prepares graphs or charts of data or enters data into computer for analysis.Aligns evolving test needs from R&D and other teams. Collaborate with research and development teams to create and implement test procedures to support new R&D initiatives/directions.Work within Agile project management framework to accomplish project work independently and in close collaboration with team members.Work with cross-functional troubleshooting teams performing root cause analysis for field quality issues as they arise. -
Commercial Software And Solutions Project ManagerHp Oct 2021 - Mar 2022Palo Alto, Ca, Us• Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes. Represents services on product or solution core teams • Leads team to establish and perform effective program management through business analysis, root cause identification, and recommendations/solutions development to drive business improvements.• Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.• Utilizes leadership and business skills to lead complex cross- functional activities and teams -
Production Print Specialist & Visual Solutions SpecialistSharp Business Usa Sep 2013 - Nov 2020Montvale, New Jersey, UsPre-sales, post-sales implementation, client training and support of Sharp’s production color and monochrome digital printing systemsPre-sales, post-sales implementation, client training and support of Sharp professional displays and interactive white boards, including Windows Collaboration DisplayPre-sales and post-sales support of third-party visual solutions hardware, software and digital signageSupport, management and implementation of EFI Fiery servers, Fiery Central and Sharp production MFP’sIDEAlliance Color Management Professional Master certificationEFI Fiery Expert certificationMersive Solstice certification -
Production Print Solutions EngineerRicoh Americas Corporation 2005 - Sep 2013Support of Ricoh's production color and black and white digital printing solutions and hardwareSupport, customer training and implementation of EFI Fiery servers, Fiery Central, MicroPress and Creo workflowsSupport of variable data/variable imaging solutions, including PTI FusionPro VDP Creator, FusionPro Expression, PrintShop Mail and DirectSmileSupport, implementation and pre-sales design of Web2Print solutions and MIS Solutions, including PTI Marcom Central, EFI Digital Storefront, RSA WebCRD and EFI Pace
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Customer Service Technical SpecialistPitney Bowes Management Services Nov 2003 - Sep 2005Graphic arts, print production, design, IT and workflow management in a corporate, managed services production center at Qualcomm corporate campus.
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Production Manager & Co-FounderConcept Imaging Dec 1998 - Aug 2003Managed daily operations of a digital production print shop. Color, BW, bindery, wide format and finishing services. Instrumental in starting up the company.
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Production ManagerAccent Presentations 1994 - 1998
Ken Lyons Skills
Frequently Asked Questions about Ken Lyons
What company does Ken Lyons work for?
Ken Lyons works for Jacobs Engineering
What is Ken Lyons's role at the current company?
Ken Lyons's current role is Technical Services Specialist.
What is Ken Lyons's email address?
Ken Lyons's email address is ke****@****arc.com
What skills is Ken Lyons known for?
Ken Lyons has skills like Digital Printing, Variable Data Printing, Color Management, Solution Selling, Document Management, Managed Print Services, Sales Process, Professional Services, Document Imaging, Account Management, Managed Services, Direct Sales.
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