Ken Macfarlane Email & Phone Number

Seattle, WA, US

Bellevue, WA

• Edifecs is the leader in healthcare software solutions, who's software improves operational performance by streamlining the exchange of electronic data interchange (EDI) among health plans, hospitals, and other.
• Deliver consistent, high quality training on highly technical product to Edifecs’ customers, partners and employees, both on-site and through web-based… Show more Edifecs is the leader in healthcare software solutions.
• Deliver consistent, high quality training on highly technical product to Edifecs’ customers, partners and employees, both on-site and through web-based tools.
• Maintain Edifecs product training materials and customize, as needed. Collaborate with product documentation team to drive creation of product guides and training materials.
• Align training material creation with product release and implementation cycles by participating in product release planning.
• Consult with customers and project teams to customize and develop effective training events. Show less

Greater Seattle Area

Trained and managed medium to large-scale projects for corporate wide software implementations.* Created, delivered and supported software trainings. * Developed project plans, business requirements and proposals to help drive training results.* Manageed project resources to ensure timely and accurate tasks were delivered.* Created and delivered weekly.

Bellevue, WA

*: Identified and promoted increased company profit margins, directly resulting from the use of our product.*Diversified training offerings, allowing more flexibility to customers which resulted in additional revenue generation.*Deliverd consistent, high quality training remotely and on-site to Fortune 500 customers, Internal Employees, and.

Bellevue, WA

Managed and conducted training initiatives while continuously establishing and evaluating customers’ needs. * Developed and implemented a comprehensive training programs which incorporated a consultative training approach.* Performed needs assessments with customers as it related to their training requirement to ensure objectives were met.* Provided best.

Bellevue, WA

Identified and established training programs for corporate team members and customers which resulted in faster ramp-up times and additional revenue. * Administered and facilitated monthly corporate new hire and sales trainings. * Performed product field trainings to top tiered customers resulting in a 25% increase in sales revenue.* Developed and managed.

Preperation For B.A. In Sociology, Business Administration

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