• Led a diverse team of 35-45 Delivery Managers, Project Managers, and System Consultants to implement solutions for new Enterprise (2,500 – 50,000 employees) customers in North America. • Most projects involved deploying the full suite of products which included: Human Resources, Payroll, Benefits, Payment Services, Time & Attendance, Recruiting, Onboarding, and Performance Mgt.• Responsible for the full project lifecycle including requirements gathering, configuration, data… Show more • Led a diverse team of 35-45 Delivery Managers, Project Managers, and System Consultants to implement solutions for new Enterprise (2,500 – 50,000 employees) customers in North America. • Most projects involved deploying the full suite of products which included: Human Resources, Payroll, Benefits, Payment Services, Time & Attendance, Recruiting, Onboarding, and Performance Mgt.• Responsible for the full project lifecycle including requirements gathering, configuration, data migration, testing, cutover, and support transition.• Delivered over $30 million of new revenue annually into the business from my book of business• Accountable for meeting company financial targets, customer satisfaction goals, and driving strategic initiatives to improve operational effectiveness.• Executive sponsor for largest accounts working closely with customer VPs and C-Level executives• Speaker at large company meetings and annual customer user conferences.• Responsible for driving higher Customer Satisfaction for the entire Enterprise group of over 100 team members, and the team accomplished a 100% positive satisfaction rating the last quarter Q3 2024• Developed several team members for promotion into management and technical leadership roles Show less

• Led a diverse team of 35-45 Delivery Managers, Project Managers, and System Consultants to implement solutions for new Enterprise (2,500 – 50,000 employees) customers in North America.• Accountable for meeting company financial targets and customer satisfaction goals for my book of business and driving strategic initiatives to improve operational effectiveness.

• Led a team of 30 Delivery Managers, Project Managers, and System Consultants to implement full product suite solutions for new Enterprise (2,500 – 50,000 employees) customers.• Accountable for meeting company financial targets and customer satisfaction goals for my book of business and driving strategic initiatives to improve operational effectiveness.

• Led a group of 8 Project Managers to implement full product suite solutions for new Enterprise (2,500 – 50,000 employees) customers.• Accountable for meeting company financial targets and customer satisfaction goals for my book of business and driving strategic initiatives to improve operational effectiveness.

• Led full product suite implementations for new Enterprise (2,500 – 50,000 employees) customers.• Accountable for meeting company financial targets and customer satisfaction goals.

• Responsible for managing internal business operations projects within the workers compensation insurance industry.

• Helped lead the divestiture of Infospace and integrate assets into FunMobility including products, people, reporting, clients, and licensing arrangements.

• Managed a team who delivered projects related to client enhancements, infrastructure improvements, and upgrades to the content management system.

• Responsible for managing online banking and third-party vendor product releases into a hosted production environment of over 1,600 financial institutions. These releases included groundbreaking online banking, funds transfer, and other innovative product functionality.

• Directed project teams through the implementation of eLabor’s time and attendance, recruiting, and project management software products.