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@nielseniq.com
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3 phones found area 203 and 800
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Ken Mccarthy is listed as Director, NIQ Global Technical Support at NielsenIQ, a company with 2409 employees, based in Monroe, Connecticut, United States. AeroLeads shows a work email signal at nielseniq.com, phone signal with area code 203, 800, and a matched LinkedIn profile for Ken Mccarthy.
Ken Mccarthy previously worked as Director, Business Technology Solutions at The Nielsen Company and BTS Technology Manager at Nielsen.
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I have 25+ years of NIQ technology and leadership experience and currently lead the NIQ Global Technical Support team, supporting external customers that utilize NIQ products and deliverables. Using a redesigned, tiered support structure and taking advantage of a robust and expanding Knowledge Library as well as automation where it makes sense, I ensure the team is always driving toward our goal of getting every issue or inquiry to the right person at the right time to reduce overall ticket cycle time and increase client satisfaction ultimately! I lead a diverse team that includes fresh ideas blended with seasoned support experience and strongly developed probing, troubleshooting, and triage techniques to address and solve basic to complex user technique issues while fast-tracking escalation to product and platforms teams when necessary.
Listed skills include Nielsen, Management, Business Development, Analytics, and 19 others.
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Leading a team of 75+ multi-tiered Tech Support Agents designed to use a robust knowledge library, technology, and automation to bring a modern, agile, and seamless response to every client's technical inquiry.
Led various size teams owning the Client Technology relationship and providing expertise related to Nielsen Product Enablement, Deployment & Change Management, Technology Opportunity Identification & Consultation and Advanced Issue Triage
Client facing responsibility for assigned Global, National, Mid-size customers. Nielsen Technology Relationship Management including Technology Business Planning, Opportunity Identification, Software Deployment and Change Management activities.
Other employees you can reach at niq.com. View company contacts for 2409 employees →
Samrat Maitra
Colleague at NielseniqIndia, India
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Natalie Stein
Colleague at NielseniqCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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Mohan C
Colleague at NielseniqChennai, Tamil Nadu, India, India
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Sivaraj Rajendran
Colleague at NielseniqChengalpattu, Tamil Nadu, India, India
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Aatifkhan Pathan
Colleague at NielseniqVadodara, Gujarat, India, India
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Jacob Faile
Colleague at NielseniqChicago, Illinois, United States, United States
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Daniel Cornelio Reyes
Colleague at NielseniqMexico, Mexico
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Sarveshwaran P
Colleague at NielseniqChennai, Tamil Nadu, India, India
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Sarang Vadanagekar
Colleague at NielseniqPune, Maharashtra, India, India
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Anushka Vyas
Colleague at NielseniqVadodara, Gujarat, India, India
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Quick answers generated from the profile data available on this page.
Ken Mccarthy works for NielsenIQ.
Ken Mccarthy is listed as Director, NIQ Global Technical Support at NielsenIQ.
AeroLeads has found 1 work email signal at @nielseniq.com for Ken Mccarthy at NielsenIQ.
AeroLeads has found 3 phone signal(s) with area code 203, 800 for Ken Mccarthy at NielsenIQ.
Ken Mccarthy is based in Monroe, Connecticut, United States while working with NielsenIQ.
Ken Mccarthy has worked for Nielseniq, The Nielsen Company, Nielsen, and News America Marketing.
Ken Mccarthy's colleagues at NielsenIQ include Samrat Maitra, Natalie Stein, Mohan C, Sivaraj Rajendran, and Aatifkhan Pathan.
You can use AeroLeads to view verified contact signals for Ken Mccarthy at NielsenIQ, including work email, phone, and LinkedIn data when available.
Ken Mccarthy is listed with skills including Nielsen, Management, Business Development, Analytics, Market Research, Client Services, Cross Functional Team Leadership, and Marketing Research.
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