Ken Miller Email & Phone Number

Provide IT expertise to the Criminal Justice Services Division during their transition from a number of disparate applications to a set of consolidated core applications to be used across Police Scotland.

Edinburgh, Scotland, United Kingdom

Application of Prince2 methods to manage up to 8 concurrent projects covering:- Requirements capture and procurement of replacement FOI request management system.- Review and implementation of GDPR updates for the University Finance and HR systems.- Roll forward of the University timetabling system for the 2020/21 educational year.- Management of the upgrade of several core University systems.Produce and maintain project documentation including project briefs, project plans, risk and issues log and all other required project documentation.Produce monthly highlight reports, major milestone completion and project closure reports for the UoE project review process.In response to the covid-19 lockdown, transitioned slickly from office to home-based working using MS Teams and Zoom, with minimal impact on project timescales.

Livingston, West Lothian

Management of several concurrent projects covering:- System upgrades to core IT finance systems.- Requirements capture, procurement and installation of several replacement IT systems.- Installation of IT infrastructure at the council service centre and partnership centre.- Installation of 6 payment kiosks across WLC.In managing these projects I organised and chaired regular project boards comprising of Heads of Service and external stakeholders providing updates on progress, objectives, project costs and reviewing issues and risks. Produced project documentation including monthly highlight reports, stage closure and project closure reports for the WLC Programme Board.

Edinburgh, United Kingdom

Responsible for the infrastructure and staffing of the Data Sharing and Linking Service (DSLS). • Application of Prince2 methods where appropriate to plan and manage the establishing of the DSLS infrastructure including requirements capture, analysis and delivery of the indexing environment.• Drive the creation of the secure file transfer environment and processes to allow the secure transfer of sensitive data into and across the DSLS.• Liaise with NRS procurement and external suppliers regarding the purchase of file transfer and data manipulation software.• Produce Lessons Learned report, including recommendations for future progress, for NRS external collaborative project.

Edinburgh, United Kingdom

• Responsible for co-ordinating all bid activities, including production of proposal document, creation of financial costings and project plans.• Drive proposal through internal bid review process.

Edinburgh, United Kingdom

Edinburgh, United Kingdom

• Managed the successful delivery of the electronic count for 7 of Scotland’s 32 local authorities on the e-Counting project for the May 2012 Scottish Local Government Elections.• Facilitated the creation and sign-off of key documents including User Agreements, Implementation Plans and Business Continuity Plans. • Delivered training and knowledge transfer to local authority and Logica staff in preparation for the electronic count including sign off to confirm competency.• Established strong relationships with relevant council representatives to create good rapport and build confidence in the election procedure and in particular the electronic vote counting process.

Edinburgh, United Kingdom

• Took lead and created initial financial and highlight reports and project set-up documentation during the initiation phase of the ICC Phase 2 project.• Scoped and created financial estimates for multiple work packages. • Liaised directly with customers to ensure project reporting processes and procedures aligned with both Logica and client requirements.

Edinburgh, United Kingdom

• Managed four small teams (16 fte) including off shore subject matter experts (Swedish based) to provide technology upgrades including Exchange 2010, server virtualisation and Windows 7 laptop refresh.• Employed a flexible approach to ensure projects were delivered on time by the end of the financial year in an environment with multiple projects calling on matrix management of limited resources.

Edinburgh, United Kingdom

• Managed the migration of multiple government agencies onto the secure SCOTS desktop environment.• Negotiated and influenced a largely unreceptive user community while maintaining business continuity by focusing on benefits for users and customers.• Managed the multi phase migration, including implementation of the innovative technical OSE solution, which provided the flexible but secure environment that the scientific community required.

Edinburgh, United Kingdom

• Managed senior stakeholder engagement across Grampian Data Sharing Partnership, providing Child Protection Messaging (CPM) and Electronic Single Shared Assessment (eSSA).• Co-ordinated activities on the various 3rd party applications identified to provide CPM and eSSA including overseeing the procurement of a suitable bespoke eSSA application for NHS Grampian.

Edinburgh, United Kingdom

• BA and PM assistance to Data Sharing Managers (DSM’s) and Data Sharing Partnerships (DSP’s) across the data sharing development work area.• Individual DSP requirements drove the tasks covering a range of activities including PM support, provision of expert business analysis, business acceptance definition, change management and testing.

Edinburgh, United Kingdom

• Customer-facing business lead, managed the co-ordination of multiple parties to manage data and software transfer between 3rd party suppliers, from Logica’s Bridgend data centre to GT.• Co-ordinated the distribution of software in line with an agreed divestiture plan.

Reading, United Kingdom

• Responsible for managing the billing component of the O2 Airwave programme, ensuring the billing thread delivered its contractual requirements and maintained cross-stream obligations, while remaining inside tight budget guidelines. • Close client contact together with a clear reporting process helped maintain a tight grip on the development phase while providing support to remaining programme work streams. • Successfully delivered billing components for Customer User Testing for client acceptance and to the test team for Functional Acceptance Testing as agreed on the project plan.

Reading, United Kingdom

• Provided a seamless transition and kept a positive approach whilst in an awkward position, made more so by the application of TUPE to team members.• Managed the successful transition of support and development tasks to replacement provider, while maintaining an existing level of support.

Reading, United Kingdom

• Initially taken on to manage the Wholesale Rental project, the role expanded to include the on-site development programme together with the financial and progress reporting.• Managed the ongoing development work while co-ordinating proposals for further development opportunities, all required proposal documents with full costings and project plans.

Slough, United Kingdom

• Responsible for the creation and sign-off of the High Level Design phase of the O2 CRM project.

London, United Kingdom

• Responsible for the planning, monitoring and supervising, development and implementation of major sub-section of the on-line shop, managing 18 fte.• Specific responsibilities were the design and develop of bespoke software modules, configuration of all propriety software and Unit testing/handover to integration and customer acceptance team.

London, United Kingdom

• Senior team leader using VB and SQL to interrogate an Oracle database to display in tabular, schematic and cartographic format details of the BT SDH network. • Led teams of variable sizes to deliver multiple work packages on time and to agreed specifications. • Responsible for project build, problem reporting, module design and version control system manager.• Developer for internal BT projects including: ICL VME, UNIX, Windows and DOS covering feasibility study, development and support.

Practioner, Project Management

It Service Management

Bachelor Of Science (Bsc), Computer Science