Ken Norgrove Email & Phone Number

London, Gb

London, Gb

GROUP CEO for the RSA Insurance Group’s largest most profitable subsidiary (flagship Scandinavian business - Sweden, Denmark & Norway). Leading strategy roadmap (vision), stakeholder management, board development, business transformation, risk / regulatory governance and embedding a new organisational culture. HIGH IMPACT RESULTS: Delivered the best financial result in 10+ years with an impressive Combined Operating Ratio (COR). Built stable platform for sustained profitability, restructured balance sheet, developed channel partner relationships and secured a multi-year bank assurance partnership. Led multi-country due diligence, regulatory / anti-trust submissions and RSA shareholder documents for sale of RSA Group (included Scandi).GROUP EXECUTIVE MEMBER: Attending Group Executive Meetings (Global) & Group Quarterly Board Meetings to set strategic direction and long-term roadmap. Includes board presentations, multi-year financial business cases and gaining full Group Board / Shareholder approval on annual / multi-year regional and country plans. Responsible for the RSA Scandi Executive Team (Country CEOs) and an extended senior leadership team comprising a Regional CFO, Chief Risk Officer (CRO), Chief Underwriting Officer, Group Internal Audit, COO, HR & Legal. Senior presence on Local Board, Audit & Risk Committees alongside Independent Non-Executive Directors. BUSINESS TRANSFORMATION LEADERSHIPLed in-depth strategic review to reset overall business ambition and strategy.Re-shaped operating model and strengthened long-term financial performance.Large-scale business transformation and cultural change (2,500+ direct employees).Business strategy alignment to regulatory environment, trends and competition.Strategic investments in digital / technology solutions and customer experience. Key commercial / portfolio decisions. Retained profitable business lines / channels.Updated policy terms / conditions, rates and premiums to grow commercial value.

Dundrum, Dublin D16 Fc92, Ie

CEO LEADERSHIP: Key member of the UK & International Executive Team. Steered company through a turnaround programme with a new strategic direction and operating model with the purpose of fixing the balance sheet, restoring profitability and implementing board / governance structures. Transformed organisational culture following a previous legacy of a high-profile financial scandal (2013). HIGH IMPACT RESULTS: Changed strategic direction and operating model to stabilise the business. Recapitalised the Irish business, re-shaped balance sheet and improved financial reporting / forecasting processes to build strong foundations for future growth. Created a resilient business the solid basis for enduring profitability. Led sustained bank assurance contract growth, digitalised business and launched a new direct brand (strong growth in the direct motor segment).BUSINESS TRANSFORMATION LEADERSHIP: Transformed entire organisation through complex restructuring, leading cultural change and implementing a robust risk, governance, control and regulatory reporting environment to rebuild confidence with the regulator (Central Bank of Ireland), and deliver sustainable results.BOARD DEVELOPMENT: Appointed a new Executive Leadership Team with required board / corporate governance structures and business / financial reporting frameworks. Embedded a transparent and collaborative leadership culture, with appropriate statutory and regulatory reporting as a full subsidiary of the RSA Insurance Group. BOARD & STRATEGIC INITIATIVES- Board / Regulatory Engagement (Central Bank of Ireland, Lux. CCA & UK PRA).- Improved regulatory risk rating and capital models; Solvency II compliance. - Strategic investments in data governance and digital technology platforms.- Launched digital / direct propositions to grow market share / online presence.- Executive leadership and industry representation (appointed into key roles).

Dublin, Ie

Zurich, Zurich, Ch

CHIEF EXECUTIVE OFFICER: CEO leadership for the General Insurance Business. Led Executive Team, stakeholder engagement and business operations across Ireland, including Quarterly Executive Meetings to review business performance, set strategic direction and identify future growth opportunities. Extensive industry, broker and intermediary relationships, recruited for key positions, strengthened pricing / portfolio decisions and improved cross-functional capability (Sales, Finance, Claims, Underwriting, Legal & HR).

London, Gb

Set-up / grew Renewable Energy Business from scratch. Achieved impressive £multi-million turnover in 3 years with a global leading position for insuring renewable energy assets covering on & off-shore wind energy, hydroelectricity, solar and biomass areas. Spearheaded a new Global Business Model to become the most successful and profitable start-up venture for RSA at the time and maintaining a substantial market share in key segments today.

London, Gb

Full P&L responsibility for the UK Commercial Business covering SME Enterprises, Managing General Agents, Schemes & Deals (new / existing), Risk / Compliance & E-Trading Teams. Led market re-entry into the E-Trading segment (£multi-million investment programme).

London, Gb

Executive Management Team Member (RSA Ireland) & Board Member (Europa General Insurance). Led Commercial & Personal Lines Underwriting, Pricing & Portfolio Management, Technical Pricing Models and Risk & Underwriting Excellence Standards to support business strategy and profit / revenue goals aligned to changing market trends.

London, Gb

Managed Commercial & Personal Lines Underwriting & Operational functions. Led commercial initiatives, achieved sustained profitable YOY growth and launched new trading propositions targeting SME enterprises. MANAGEMENT CAREER PROGRESSION (1986-1998)- Underwriting, Sales & Distribution Development, Broker Relationships