Ken Kaiser Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

Spearheaded development and implementation of comprehensive QA program for software development lifecycle. Led diverse teams in creating and implementing testing methodologies, performance monitoring, and security processes. Leveraged extensive technical expertise in QA, security, and emerging AI capabilities. Orchestrated vulnerability assessment and remediation in large-scale organizational setting.• Implemented comprehensive QA program enhancing software reliability, performance, and security.• Established AI-augmented unit and automated testing protocols for dev and test teams.• Led automated test planning, strategy, and data management initiatives.• Developed and maintained application performance monitoring (APM) systems.• Integrated testing and vulnerability management into DevOps pipelines, improving SDLC.• Collaborated cross-functionally to assess, prioritize, and remediate vulnerabilities, including patch testing.

United States

Led an 11-member QA team, establishing and enforcing quality standards across the SDET/QA organization. Developed best practices, improved processes, and fostered cross-functional partnerships. Served as QA SME in pre-sales, contributing to proposals and client presentations. Designed and implemented testing strategies, integrating QA into the development lifecycle. Managed the QA budget, resource allocation, and forecasting for optimal utilization. Partnered with project managers, development teams, and cross-cultural clients.• Developed a best practices-based DevOps test methodology, enhancing software quality.• Accelerated efficiency and minimized time-to-market by deploying Postman, Selenium, LoadRunner, and BlazeMeter for test automation and performance testing.• Delivered effective training and mentorship to enhance staff skillsets in alignment with organizational objectives.• Tailored QA methodologies and processes to meet the unique needs of the consulting services industry.• Conducted QA assessments of ongoing projects, identifying risks and implementing corrective actions to achieve quality objectives.

Syracuse, New York Area

Led global team of 27 SDET, performance, and test automation engineers. Integrated multi-platform monitoring using Azure Analytics, HP BSM, Datadog, and Splunk. Developed functional/non-functional testing standards. Partnered with project managers and dev teams to align QA with development lifecycle. Spearheaded end-to-end test execution, including functional, integration, regression, and UAT testing.• Implemented Selenium and Postman, reducing manual testing by 50% and improving release cycles.• Developed enterprise test strategy aligned with SDLC and regulatory compliance.• Optimized performance of core and Azure cloud infrastructure applications.• Executed test services for 3 enterprise and ~36 application-level projects annually.Additional experience: Customer Care Manager | Empirix, Inc. (formerly RSW / Softbridge) – Waltham, MA Business Analyst | United Parcel Service – Mahwah, N.J.