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I’m an experienced senior executive in the fast-paced media & technology industry, who's spent over 20 years spearheading innovation at SiriusXM, resulting in massive corporate growth from new product verticals, new technological solutions to core business challenges, and elegant new experiences that delight customers. My specialty is delivering results at the intersection of new product development, business strategy, and digital user-experience design, all done by managing and motivating diverse and geographically remote work groups and myriad OEM / software partners. I've delivered patent-pending, award-winning, cutting-edge platforms for entertainment in vehicles, as well as founded and grew the SiriusXM mobile streaming apps business to over a billion dollars of revenue per year, earning #1 app store rankings (and 5 star reviews) along the way.If you are looking for innovative, market-aligned, profitable solutions to your business challenges, contact me and let's work something out. I'm always up for digging in and doing something big.
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Head Of ProductIm Media LabsBryn Mawr, Pa, Us -
Vice President - Automotive Experience DesignSiriusxm Aug 2019 - May 2024New York, United StatesFollowing the successful acquisition of Pandora Media in 2019, and a corporate restructuring, I was asked to lead the Experience Design Organization for our core Automotive Products & Integrations business (representing 7 of our 8 billion dollars of annual revenue), across both companies, SiriusXM and Pandora. Responsible for cross-partner strategy/consistency, new feature-definition, visual design, product research, market-alignment, user-satisfaction, and strategic partner management ensuring seamless software performance across disparate hardware platforms.Successfully managed the COVID crisis, both from a team management / culture / process perspective, and from a core-business operations standpoint, successfully rolling-out our new 360L Hybrid (Sat+IP) Connected Car Product across nearly all major automotive manufacturers, resulting in improved CSAT and subscription rate (ensuring no net loss of subscribers during the pandemic despite the covid-related macro-downturn in the automotive sector overall). -
Sr.Director, User-Experience GroupSiriusxm Feb 2017 - Aug 2019Trenton, NjImproved our best in class star rating to 4.7 with another comprehensive re-design and re-launch of SiriusXM's streaming service that added Live Streamed Video, On Demand Video, and Personalized Artist Stations to our apps (along with improved Search & Recommendations capabilities), while also expanding access by adding the streaming service to our standard/mid-tier ("SXM Select") subscription. Successfully launched our 360L Hybrid (Sat+IP) Connected Car Product into the RAM 1500 Pickup to positive reviews, earning a Wards 10 Best User Experiences award in the process. -
Director, User-Experience GroupSiriusxm Apr 2015 - Feb 2017Trenton, NjFounded, rapidly-expanded, and led the User-Experience, Design, & Research teams responsible for all SiriusXM audio & infotainment products across all SiriusXM platforms (Web, Tablet, Mobile, Smart TVs/Speakers, & Automotive). Responsible for cross-platform strategy/consistency, new feature-definition, visual design, product research, market-alignment, and user-satisfaction. Spearheaded the design/definition of the company’s 360L Hybrid (Sat+IP) Connected Car initiative. -
Director - Streaming Products & ServicesSiriusxm Jan 2014 - Apr 2015Trenton, NjLed the product management team responsible for product definition, user experience/design and full lifecycle management of SiriusXM's streaming audio apps for iOS, Android, and Web. Directly responsible for product/segment strategy & roadmap, new feature definition, competitive positioning, user-satisfaction, and cross-functional coordination on streaming product initiatives. Achieved a best in class 4.5 star quality rating with a comprehensive re-design and re-launch of SiriusXM's streaming service. Transformed this streaming products vertical into a billion-dollar-per-year revenue-contributor. -
Sr. Manager - Mobile ProductsSiriusxm Jan 2011 - Jan 2014Trenton, NjDramatically scaled SiriusXM's mobile business from inception to a major revenue stream, reflecting a deep understanding of market dynamics and consumer behavior. Enhanced & expanded our mobile streaming product portfolio by delivering ever more intricate features including: live broadcast timeshifting functionality, a robust streamed on demand content catalog with season pass, a download/caching functionality allowing for offline consumption, and a personalized music feature dubbed MySXM; growing the mobile products’ paying subscriber base into the millions. -
Manager - Mobile ProductsXm Satellite Radio Oct 2008 - Jan 2011Washington D.C. Metro AreaPersonally conceived and developed an HTML prototype for an XM Radio streaming app for iPhone, securing SVP sponsorship to create this role. Spearheaded the cross-functional teams to design, develop, and (following the SiriusXM Merger) successfully launch the company’s first iPhone app, which became the #1 music app on the Apple App Store with over a million downloads in the first 10 days. Managed product strategy, financial goals, and operational execution for all SiriusXM mobile products across multiple platforms thereafter, from ideation to market launch.
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Automotive Marketing AnalystXm Satellite Radio Sep 2005 - Oct 2008Washington D.C. Metro AreaManaged marketing communications for our General Motors & Car-Rental partnerships, enhancing brand visibility and partnership value with positive, accurate, and consistent XM integration across a variety of channels including Web, DM, POP, & others, while also overseeing the department's multi-million dollar budget as finance liaison fully ensuring departmental GAAP and SOX compliance, demonstrating adept financial oversight and strategic partnership management.
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Programming AssistantXm Satellite Radio Sep 2001 - May 2005Washington D.C. Metro AreaWorked the night-shift importing music, mixing playlists, and producing on-air audio content for several niche XM Satellite Radio channels, including: The Loft, On Broadway, and XM Liquid Metal (frequently writing & producing audio-dramas for The Coolguy Show), all while pursuing a Business Management Degree during the day.
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Marketing InternXm Satellite Radio Jun 2001 - Sep 2001Washington D.C. Metro AreaDesigned & conducted the pre-launch Satellite Radio beta-test; synthesizing feedback and strategic themes for executive review. Compiled market information to determine an optimal list of secondary cities for the phase 2 repeater roll-out.
Ken Parsons Skills
Ken Parsons Education Details
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The Catholic University Of AmericaBusiness Administration And Management, General -
The Bullis High SchoolCollege Prep / General Studies
Frequently Asked Questions about Ken Parsons
What company does Ken Parsons work for?
Ken Parsons works for Im Media Labs
What is Ken Parsons's role at the current company?
Ken Parsons's current role is Head of Product.
What is Ken Parsons's email address?
Ken Parsons's email address is ke****@****dio.com
What is Ken Parsons's direct phone number?
Ken Parsons's direct phone number is +160951*****
What schools did Ken Parsons attend?
Ken Parsons attended The Catholic University Of America, The Bullis High School.
What skills is Ken Parsons known for?
Ken Parsons has skills like Digital Media, Product Management, Mobile Devices, Radio, Product Development, Strategy, Product Marketing, Mobile Applications, Cross Functional Team Leadership, Consumer Electronics, Broadcast, Integrated Marketing.
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Ken Parsons
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Ken Parsons
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