Incident Manager
Current
Dec 2024 - Present
AeroLeads people directory · profile
Ken Patton Email & Phone Number
Analytics / BI / Data Science / Data Engineering
at
Databricks
2 work emails found
@tableau.com
2 phones found area 615
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Analytics / BI / Data Science / Data Engineering
Location
Cary, North Carolina, United States
Company size
Who is Ken Patton? Overview
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Quick answer
Ken Patton is listed as Analytics / BI / Data Science / Data Engineering at Databricks, a company with 51 employees, based in Cary, North Carolina, United States. AeroLeads shows a work email signal at tableau.com, phone signal with area code 615, and a matched LinkedIn profile for Ken Patton.
Ken Patton previously worked as Incident Manager at Databricks and Senior Data Analyst at Netskope. Ken Patton holds Bachelor Of Science (Bs), Computer Science from Lock Haven University Of Pennsylvania.
Company email context
Email format at Databricks
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{first_initial}{last}@tableau.com
89% confidence
AeroLeads found 2 current-domain work email signals for Ken Patton. Compare company email patterns before reaching out.
Profile bio
About Ken Patton
My specialty is extracting value in data -- not just metrics, but the "why's" and the "how's" of what it all means and what to do about it. I particularly enjoy teaching others to do the same. Versatility comes from having done many different things under many circumstances, and evolving with the times and technologies. Last fall I voluntarily took a break to focus on family and friends, and now I am ready to get back to it
Listed skills include Data Center, Routing, Cisco Technologies, Network Architecture, and 35 others.
Current workplace
Ken Patton's current company
Company context helps verify the profile and gives searchers a useful next step.
Databricks
12 roles · 32 years
Ken Patton work experience
A career timeline built from the work history available for this profile.
Senior Data Analyst
Building out data-driven insights for Customer Services Group Operations.
Oct 2023 - Dec 2024
Technical Account Manager
Help customers maximize value from the best-in-class distributed query engine.
Jun 2022 - Jun 2023
Technical Account Manager
Apr 2021 - Jun 2022
Senior Program Manager, Cisco Cx Compass
Leveraged historical business data to identify customers' Services needs, driving over $70M in incremental Services Revenue in a year. Managed offshore team of analysts and programmers; product-managed priorities with external Engineering team. Provided technical advice, knowledge, and data for Hadoop Hive to Snowflake migration. Engaged, supported, and.
May 2020 - Oct 2020
Data Scientist, Customer Health Index
Devised and deployed Product Quality scoring model for Customer Health Index. Model included 5 categories across 7 data sources. Custom wrote SQL modeling and validation scripts in Hadoop Hive and Snowflake. Deployed scheduled ETL jobs. Created data visualizations in Tableau and wrote supporting / education collateral. Administered Tableau Server.
Jul 2018 - May 2020
Business Operations Manager, Strategic Priorities Planning & Operations
Provided technical expertise, data analytics and insights, and innovation leadership to global Planning and Operations organization for Cisco Technical Assistance Center (TAC). Led efforts around measuring and mitigating unnecessary hardware replacement expenses (totaling hundreds of millions) and talent attrition. Experimented with tools and techniques.
Aug 2015 - Jul 2018
Business Operations Manager, Business Intellegence , Planning & Insights
Designed, created, and deployed metrics dashboards for global Services business. Administered and xpanded Tableau Server deployment from single node to multi node, expanding user base from approx 30K users to 80K users. Performed ad hoc analytics and research assignments for Senior VP leadership.
Aug 2012 - Aug 2015
Technical Leader, Cisco Engineer Operations And Corporate Quality
Created, built, and deployed iSRV (interactive Service Request Viewer), Cisco's first wide-scale visualization platform to make support data available to Engineering for improving product quality.iSRV won Cisco's coveted Pioneer Award in 2011 in the category of Innovation in Efficiency.Led a team of Quality metrics experts overseeing 3 different Quality.
Feb 2010 - Aug 2012
Escalation Engineer, Cisco Tac [Technical Assistance Center]
Provided highest-tier, escalated, and Critical support for Cisco products in LAN Switching, ATM, WAN, Routing, and Wireless technology areas.Mentored and trained Customer Support Engineers. Worked with Engineering to re-create and resolve bugs. Wrote and presented Technical Breakout sessions at Cisco Networkers / Cisco Live.
Nov 1999 - 2010
Customer Support Engineer And Team Lead, Cisco Technical Assistance Center (Tac)
Accepted and worked support cases from Cisco customers in the areas of LAN Switching, Desktop protocols, and ATM. Assisted other Support Engineers with difficult cases and triaged work coming into the team.
Sep 1996 - Nov 1999
Network Engineering Manager
Partners Healthcare
Maintained and expanded large Token-Ring network deployment at Brigham & Women's Hospital. Led migration of Mass General Hospital from shared Eithernet hub technology to switches. Administered Novell NetWare deployment. Troubleshot and repaired network outages. Helped configure and maintain user desktops and assist Help Desk.
1994 - 1996
~2 yrs
Team & coworkers
Colleagues at Databricks
Other employees you can reach at databricks.com. View company contacts for 51 employees →
LH
Louis Hemon-Laurens
Colleague at Databricks
Paris, Île-de-France, France, France
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CZ
Chi Zhang
Colleague at Databricks
Mountain View, California, United States, United States
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SW
Sean Wilkinson
Colleague at Databricks
Seattle, Washington, United States, United States
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HY
Haining Yang
Colleague at Databricks
San Mateo, California, United States, United States
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CS
Corey Sunwold
Colleague at Databricks
Kirkland, Washington, United States, United States
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BP
Bhanu Prasad M
Colleague at Databricks
Hyderabad, Telangana, India, India
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DS
Deadman Sir
Colleague at Databricks
Alleppey, Kerala, India, India
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SG
Stuti Gurtoo
Colleague at Databricks
San Francisco Bay Area, United States
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HY
Haobo Yuan
Colleague at Databricks
Los Angeles, California, United States, United States
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ES
Era Saraci
Colleague at Databricks
New York, New York, United States, United States
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Louis Hemon-Laurens
Colleague at Databricks
Paris, Île-de-France, France, France
View →
CZ
Chi Zhang
Colleague at Databricks
Mountain View, California, United States, United States
View →
SW
Sean Wilkinson
Colleague at Databricks
Seattle, Washington, United States, United States
View →
HY
Haining Yang
Colleague at Databricks
San Mateo, California, United States, United States
View →
CS
Corey Sunwold
Colleague at Databricks
Kirkland, Washington, United States, United States
View →
BP
Bhanu Prasad M
Colleague at Databricks
Hyderabad, Telangana, India, India
View →
DS
Deadman Sir
Colleague at Databricks
Alleppey, Kerala, India, India
View →
SG
Stuti Gurtoo
Colleague at Databricks
San Francisco Bay Area, United States
View →
HY
Haobo Yuan
Colleague at Databricks
Los Angeles, California, United States, United States
View →
ES
Era Saraci
Colleague at Databricks
New York, New York, United States, United States
View →
2 education records
Ken Patton education
Bachelor Of Science (Bs), Computer Science
Lock Haven University Of Pennsylvania
Education record
State University Of New York College Of Agriculture And Technology At Morrisville
FAQ
Frequently asked questions about Ken Patton
Quick answers generated from the profile data available on this page.
What company does Ken Patton work for?
Ken Patton works for Databricks.
What is Ken Patton's role at Databricks?
Ken Patton is listed as Analytics / BI / Data Science / Data Engineering at Databricks.
What is Ken Patton's email address?
AeroLeads has found 2 work email signals at @tableau.com for Ken Patton at Databricks.
What is Ken Patton's phone number?
AeroLeads has found 2 phone signal(s) with area code 615 for Ken Patton at Databricks.
Where is Ken Patton based?
Ken Patton is based in Cary, North Carolina, United States while working with Databricks.
What companies has Ken Patton worked for?
Ken Patton has worked for Databricks, Netskope, Starburst, Tableau Software, and Cisco Systems.
Who are Ken Patton's colleagues at Databricks?
Ken Patton's colleagues at Databricks include Louis Hemon-Laurens, Chi Zhang, Sean Wilkinson, Haining Yang, and Corey Sunwold.
How can I contact Ken Patton?
You can use AeroLeads to view verified contact signals for Ken Patton at Databricks, including work email, phone, and LinkedIn data when available.
What schools did Ken Patton attend?
Ken Patton holds Bachelor Of Science (Bs), Computer Science from Lock Haven University Of Pennsylvania.
What skills is Ken Patton known for?
Ken Patton is listed with skills including Data Center, Routing, Cisco Technologies, Network Architecture, Data Visualization, Switches, Cisco Ios, and Tcp/Ip.
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