Ken Pierce work email
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Ken Pierce personal email
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My objective is to utilize my client management, technical, and leadership skills to help an organization achieve its goals.I have a wide range of experience in managing teams responsible for operational, technical, and project management tasks. In every role mentioned above, I have been client facing.My current responsibilities as a Manager of Client Services draws on all of my experience, while I ensure that the appropriate products and services are offered to satisfy client needs.My experience in addition to my education focused on business information systems has given me the technical understanding to manage complex software development projects with a high level of success.Specialties: • Six Sigma methodology• Leadership• Personnel Management• Communication• Project Management• Project Plan Development• Process Improvement• Process Documentation• Technical Documentation• Business Information Systems• Critical Thinking• Strategic Planning• Product Management
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Co-OwnerBetter Air NwBeaverton, Or, Us
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Sr. Vice President OperationsEpiq Aug 2019 - PresentNew York, New York, Us -
Vice President OperationsEpiq Aug 2013 - Aug 2019New York, New York, Us
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Director Of Client ServicesEpiq Jun 2012 - Aug 2013New York, New York, UsHiring manager of a team of Project Managers and Billing Coordinators. Responsibilities including but not limited to:• Relationship management of key clients and vendors.• Ensuring complete and accurate billing of over one million dollars of monthly revenue.• Managing and documenting the Corporate Services product list.• Organizing and leading sales demonstrations.• Organizing and leading internal training for product releases.• Assign technical implementations to Project Managers.• Ensuring project outputs meet internal standards.
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Owner/Business DevelopmentBetter Air Nw Sep 2011 - Jun 2012
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Project ManagerEpiq Systems Sep 2006 - Dec 2008New York, New York, UsManaged the relationship of approximately 30% of revenue for Corporate Services. Client list includes Bank of America, General Electric, and New York City Department of Finance. Responsibilities including but not limited to:• Initiated sales by identifying and communicating solutions to client needs.• Project management of technical implementations.• Organized and lead project initiation calls with clients and vendors to identify and validate all associated project deliverables and assigned ownership accordingly.• Developed processes designed for outsourcing and coordinated implementations with vendors.• Negotiated agreements including price lists, service level agreements, and statements of work.• Created and Maintained technical and procedural documentation.• Developed and managed to project plans.• Completed quality control to ensure accurate project output.
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Technical Implementation Supervisor, Corporate ServicesEpiq Systems Jun 2005 - Sep 2006New York, New York, UsManaged a technical team of six developers in a Microsoft shop utilizing tools including MS SQL, C#, and JAVA. • Reviewed and approved project plans and timelines. • Managed the movement of programs through the development, testing, and production environments.• Developed a data maintenance plan to ensure optimal processing and limited interruptions in production.• Managed competing demands of six Account Executives to ensure project timelines were met.
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Production SupervisorEpiq Systems Jun 2002 - Jun 2005New York, New York, UsHiring manager of 25+ staff members responsible for the production processing from job entry to completion. • Assigned and tracked goals to develop staff members.• Built processes to ensure quality output from production.• Ensured competing demands were met through production scheduling and resource allocation. • Managed the daily balancing of 70,000 checks totaling $200 million.• Managed the growth of over 200% in employee head count and 400% in production volume.
Ken Pierce Skills
Ken Pierce Education Details
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Linfield UniversityBusiness Information Systems
Frequently Asked Questions about Ken Pierce
What company does Ken Pierce work for?
Ken Pierce works for Better Air Nw
What is Ken Pierce's role at the current company?
Ken Pierce's current role is Co-Owner.
What is Ken Pierce's email address?
Ken Pierce's email address is ns****@****ail.com
What schools did Ken Pierce attend?
Ken Pierce attended Linfield University.
What skills is Ken Pierce known for?
Ken Pierce has skills like Process Improvement, Project Management, Program Management, Management, Software Documentation, Leadership, Crm, Sharepoint, Strategic Planning, Training, Product Management, Vendor Management.
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