An experienced operations manager with a track record of delivering results in multiple businesses in the FMCG, Sales and logistics industry. Skilled in leading and coaching people to deliver high-quality teams and results as well as developing strong customer relations through service excellence and a strong operational and process focus. Enjoy the challenges in business development and change management by taking up new responsibilities in a fast paced environment whilst maintaining focus on key targets and KPIs. Involved in key roles in new ERP and WMS scoping, UAT and implementation across multiple sites, including Netsuite, SAP, Paperless Warehousing and Infor. Experienced in establishing new distribution sites, including lease negotiation, as well as relocating distribution facilities with minimal impact to daily operations.