Principal Professional Services Consultant
CurrentAs a Principal Consultant and Zero Trust Subject Matter Expert , I bring extensive experience in developing successful project goals, managing large and complex engagements, and guiding team members in business policies and industry best practices. My expertise lies in determining client needs by observing consumers, collecting surveys, and analyzing customer feedback. I am dedicated to disseminating subject matter documentation for internal and external use.* Collaborate with customers and team members to develop successful project goals and strategies.* Manage large and complex engagements from kickoff to handoff.* Guide team members through routine activities and challenging questions, training in business policies and industry best practices.* Determine client needs by observing consumers, collecting surveys, and analyzing customer feedback.* Prepare subject matter documentation and disseminate for internal and external use.* Conducted research on industry trends and best practices to support project development.* Assisted with project management tasks, including scheduling and budgeting.* Contributed to the preparation and dissemination of subject matter documentation.* Collaborated with team members to deliver project milestones on time and within budget.
