Head up the team delivering highly produced live video productions for customer and associate events, summits and conferences leveraging the latest in digital meeting experiences.

• Leadership for user experience architects, customer experience specialists and software engineers• Management of enterprise center of excellence for user experience and user interfaces• Provide regular high-level communications to the senior management team• Mentor and coach subordinate management staff to both improve overall department performance and for succession planning• Content creation, screen-casting, videos, presentations, articles and white papers for various architectures and initiatives as well as author business plans, executive summaries, and proposals• Create technology road maps and vision statements• Budget planning, forecasting and expense monitoring for department

• Created architecture for the next generation UX platform for all Jack Henry product lines code named “Xperience” that is now the face of all Jack Henry products• Led the development and production rollout of the enterprise wide UX platform• Served as product manager/owner and led the adoption program/evangelist to product development teams throughout the company• Led company-wide product UI’s usability studies• Designed a UI messaging infrastructure for standardized inter-process communication leading to loosely coupled integration among product lines• Designed a color theme engine allowing product lines to adapt to a pre-defined pallet of colors aiding in customer branding• Designed a zero-deployment and updating engine for client deliverables• Created and led a team of UX designers and architects to create UI/UX standards and patterns for Jack Henry product lines• Responsible for hiring and management of a six member team• Budgetary responsibilities for immediate team as well as 3rd party controls used by over two hundred developers throughout the company• Managed UX usability studies to optimize the customer experience• Managed the core framework development using agile process

• Led a team to develop 30,000 discrete user interface views for all banking and complementary product lines• Led the engineering team in planning for and delivering product release efforts including major releases, minor releases, and patches• Responsible for hiring and managing developers and business analysts• Responsible for department budgeting and oversight• Developed a visionary UI platform that was in production from 2003 – 2018• Created web services for Microsoft Internet Information Server as well as Apache web server on the IBM iSeries platforms• Created iconography and UI graphics using Adobe Photoshop

• Maintained and supported Silverlake and CIF 20/20 banking software systems• Areas of focus include Accounts Payable, Safe Deposits, CD/IRA, Wire Transfers, OFAC, Imaging, OS/400 Functions• Custom software projects for customers• Authored systems analysis designs and requirements documentation

• Developed and maintained end of day/beginning of day financial software systems• Developed on-line report retrieval and imaging systems• Administered network and servers including both Microsoft and Novell• Managed data processing staff• Responsible for budget of data processing systems

• Firmware developer for ARS-2 and VDS Semi-conductor hardware• Developed software and firmware for chemical vapor depositions systems for Intel, Lucent Technologies, and IBM

• Developed and maintained utility billing, accounts payable, meter reading software systems• Led the migration from System36 to UNIX platform