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Ken Self is listed as Never stop believing in yourself ever. Keep it simple smart. at diconium, a company with 973 employees, based in Frankfurt Rhine-Main Metropolitan Area, Germany, Germany. AeroLeads shows a matched LinkedIn profile for Ken Self.
Ken Self previously worked as Senior Service Manager at Diconium and Director Consulting at Lomosoft/Pdi. Ken Self holds Bachelor'S Degree, Computer Information & Science, 3.2 from Coleman College.
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Over 30+ years working in IT. 20+ years in Service Delivery as Team Leader, Fire Fighter, SDM, Senior Expert SDM, IT-Governance Senior Expert. Currently Managing Service Excellence/Enablement EMEA in which we have 364 SDM's, 2 PoP's and many major accounts, Mid size accounts and standard accounts. My role is to insure Service Excellence & Service Enablement using IT-Governance amongst other strategies. I have utilized my ITIL III cirtification many times to safeguard the gaps between IT-Governance & ITILThe amount of Revenue I cannot disclose due to my current status. I am managing the cooperation & collaboration between the 9 LBU's (Local Business Units) and our Near shores. Insuring the Processes and related process escalations are transparent and correct. Process evaluation and improvements, driving customer satisfaction across many different culture platforms. Improving Service Delivery to meet the new market needs & challenges.
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Stuttgart, Baden-Württemberg, Deutschland
Diconium is a service provider for the entire process of digital transformation: from innovation & strategy, customer experience, data & artificial intelligence, commerce and technology solutions to building up digital units. And I am proud to be a part of their Journey.
Offenbach Am Main
Managing and Supporting the Teams Project Management & Consultants.Analyzing and insuring that the processes & procedures throughout the service chain, are implemented, aligned and correctly initialized from start to end, running E2E processes & procedures. Safe guarding the customers and improving the overall customer satisfaction & continued quality of.
Home Office
Frankfurt Am Main And DAC Region
EMEA (Frankfurt, Germany)
An Expert Managing Services across the many international & national cultures and platforms in the area of Service Delivery & Projects utilizing my ITIL III, past & current expertise experiences & my degree in Computer Information & Science. My motivation is safeguarding the customer base while improving the quality of services in the Bid phase, running.
EMEA (Frankfurt, Germany)
Enabling all SE EMEA SDM's & PoPs in safe guarding our accounts. By giving them the right tool set's & education to do the right job. Through Leaning out Communications & defining common goals that are reachable & tangible. Generating the out of the box thinking, through utilizing predefined communities Innovations, Champions & Existing Business. Utilizing.
Global
To Evaluate Global running accounts that are suffering, Unsatisfied Customer or Poor Revenue / Service Reviews. Upon analysis complete, re-design, build & implement ISACA IT-Governance standards in compliance with in the ITIL Framework. The account size is no matter as they all suffer under the same irritations. Actual knowledge & Skill set's are primary.
Globaly
Major & Large accounts within the T-Systems German local & Global accounts. Evaluating the accounts finding out the area's in Question/Problems. Asessing the damage and pre defining the expected reults or out come. And then stepping into the Drivers seat to desgin and implement a true Praxis tested bassed IT-Governance tool & process created by myself.
Other employees you can reach at diconium.com. View company contacts for 973 employees →
Johanna Kuhlemann
Colleague at Diconium
Hamburg, Hamburg, Germany, Germany
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FM
Francesko Molla
Colleague at Diconium
Tübingen, Baden-Württemberg, Germany, Germany
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MH
Michael Hübner
Colleague at Diconium
Taubenheim, Saxony, Germany, Germany
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TB
Tobias Beckmann
Colleague at Diconium
Stuttgart, Baden-Württemberg, Germany, Germany
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VV
Vignesh Vandavasi
Colleague at Diconium
Bengaluru, Karnataka, India, India
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RF
Rebecca Fuchs
Colleague at Diconium
Germany, Germany
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AC
Ali Caharaf Eddin
Colleague at Diconium
Settat, Casablanca-Settat, Morocco, Morocco
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DH
Daniel Hoffmann
Colleague at Diconium
Stuttgart Region, Germany
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HM
Heba Madbouli
Colleague at Diconium
Stuttgart, Baden-Württemberg, Germany, Germany
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CC
Carola Conzelmann
Colleague at Diconium
Stuttgart Region, Germany
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Quick answers generated from the profile data available on this page.
Ken Self works for diconium.
Ken Self is listed as Never stop believing in yourself ever. Keep it simple smart. at diconium.
Ken Self is based in Frankfurt Rhine-Main Metropolitan Area, Germany, Germany while working with diconium.
Ken Self has worked for Diconium, Lomosoft/Pdi, It Technical Management, Condeco, and T-Systems International Gmbh.
Ken Self's colleagues at diconium include Johanna Kuhlemann, Francesko Molla, Michael Hübner, Tobias Beckmann, and Vignesh Vandavasi.
You can use AeroLeads to view verified contact signals for Ken Self at diconium, including work email, phone, and LinkedIn data when available.
Ken Self holds Bachelor'S Degree, Computer Information & Science, 3.2 from Coleman College.
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