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Ken Sippy is listed as Senior Field Service Technician based in Wonder Lake, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Ken Sippy.
Ken Sippy previously worked as Senior Field Service Technician at Computer Sciences Corporation and Network Engineer at The Computer Merchant. Ken Sippy holds B.S., Engineering Technology from Northern Illinois University.
SUMMARYAccomplished IT professional, possessing extensive Networking / Computer experience. Detail-oriented with a strong hardware and software configuration background. Possess excellent communication, leadership, analytical and problem solving skills. Quickly and effectively learn, understand and implement new technologies. Skilled at defining strategic and operational objectives, strong focus on customer satisfaction.Specialties: broadband, budgeting, cisco, cisco works, hardware, disaster recovery planning, documentation, ethernet, fddi, frame relay, hp openview, hubs, ipx, isdn, lan, microsoft windows 2000, motorola hardware, network administration, network associates packages, network support, networking, operating systems, ospf, process engineering, rip, routers, snmp, solaris, switches, systems integration, tcp/ip, technical support, telecommunications, token ring, unix, vpn, wan,
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Motorola Libertyville
Site lead responsible networking / computer requests .Administrator for the VoIP system at Mobility sites throughout US.Managed campus infrastructureTechnical lead for site closure
Motorola Schaumburg, Il
Project specialist for Motorola Solutions / Mobility split.
Administrator for the Canopy system, a high performance, layer 2 wireless broadband product that uses licensed and unlicensed frequencies to provide both internet and voice capabilities.Managed dozens of high level customer requests, resulting in reduced downtime and increased satisfaction.Point of contact for end-to-end problem / resolution processes. Issues solved efficiently and effectively. Performed systems integration testing on pre-release software and hardware.Supplied technical support for sales staff.
Held multifaceted responsibilities to configure, install and administer network infrastructure and telecommunications systems for sites throughout the Midwest.Diagnosed and resolved problems and issues on a daily basis that impacted the company's productivity. Reduced engineering downtime that resulted in ten's of thousands of dollars in savings over the duration of my employment.Evaluated and incorporated new products and technologies that resulted in cost savings. Implemented a wireless infrastructure that increased network coverage and reduced the need for additional hardware.
Maintained the architecture and networked equipment at the Illinois Motorola sites. Resolved customer issues and problems as related to the network. Cross trained and supervised employees. Established best in practice processes and procedures.Installed and managed network monitoring tools.Installed and troubleshot Ethernet, wireless, fiber optic and Tokenring networks.Network disaster recovery team lead, customer base of over 5,000 users.Interfaced with vendors to purchase 100's of thousands of dollars worth of hardware and software. Created yearly maintenance contracts with Cisco for hardware and software support. Member of the NIT (Network Infrastructure Team) which analyzed tracked and established the company's networking direction.
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Ken Sippy is listed as Senior Field Service Technician.
Ken Sippy is based in Wonder Lake, Illinois, United States.
Ken Sippy has worked for Computer Sciences Corporation, The Computer Merchant, Motorola Inc, and Csc.
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Ken Sippy holds B.S., Engineering Technology from Northern Illinois University.
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