Ken Valentin Email & Phone Number

Florida, United States

Pompano Beach, Florida, United States

Fort Lauderdale, Florida, United States

Led commercial operation integration project transitioning sales management for 60 countries into a global business structure comprised of 2 Divisions and 4 regional sales offices enabling company to grow newly acquired brands.• Led $50m Order-To-Cash; Customer Service, Supply Chain, Warehousing and Logistics operations covering 4 globally based factories, 3 distribution centers and several 3PL providers for 60 countries.• Transformed global sales operation activities by redefining roles/responsibilities and developing single point of contact (SPoC) protocols to manage order to cash activities more efficiently.• Enhanced customer loyalty by standardizing communications between customers, sales, operations, & supply chain reducing error rates by 100%, order-to-delivery lead times by 50% and increased order frequency by 50%.• Created multi-system aggregate reporting to correlate commercial (RSKU’s) to factory (SSKU’s) so that forecasting, planning, and procurement could accurately define market demands and the materials needed to meet them. This tool was also used to better manage new, changing, or obsolete materials.• Exceeded forecasting and replenishment accuracy targets by 60% through development of GAP analysis reporting between Sales, Planning, Procurement, and Manufacturing.• Generated 50% reduction in component & finished goods inventory write offs by developing standard protocols for min/max inventory levels and cross-functional communications for product phase out programs.• Main point of contact for troubleshooting all customer inquiries/complaints, supply chain bottleneck issues related to international operations, determining root cause analyses, and taking corrective actions to mitigate/eliminate future occurrences by working cross-functionally to address failing systems or processes.

Fort Lauderdale, Florida, United States

Led $40m Americas Duty-Free operation onboarding project while integrating legacy systems & processes into a new global supply chain structure to manage all Customer, Product and Order to Cash activities through SAP system.• Negotiated Manufacturing Agreements with subcontracted factories for the production of global products covering manufacture, delivery, transfer pricing, intercompany billing, and quality requirements.• Led development of a Transport Control Tower between global operations network, manufacturing, and 3PL providers creating hybrid systems and processes to optimize supply chain costs and maximize operational efficiencies.• Defined 36-month supply network plan by analyzing changes in monthly demand plans against historical trends, new product launches, promotions, and end lifecycle deals prior to negotiating replenishment.• Reduced Cost to Serve by 25% through development of KPI reporting on Forecast Accuracy, Inventory Turns, OTIF… and conducting monthly S&OP meetings to define near term goals and best practices to meet longer term objectives.• Working cross-functionally with key stakeholders, created multiple interactive reporting tools related to Forecasting, Order Entry, Planning/Procurement, and Supply Chain providing real-time collaboration/scheduling from PO receipt through 1st leg transports.• Attained 90% + order fulfillment hit rate by streamlining cross-functional handoff processes related to sales operations, planning/procurement/production, warehousing & logistics ensuring the right products were in the right place at the right time.

Fort Lauderdale, Florida, United States

Led international operation expansion project by enhancing/developing systems, processes, and resources to support Sales, Global Supply Chain, Warehousing, and logistics resulting in an annual revenue growth from $1m to $30m over 10 years.• Working with corporate Technology Team, modified existing Oracle based ERP system to accommodate International Data Standards related to Units of Measure, Customer/Product specifications, Incoterms, and transactional documentation.• Working cross-functionally with key stakeholders, designed / implemented multiple interactive reporting tools related to Forecasting, Order Entry, Planning/Procurement, and Supply Chain providing real-time collaboration/scheduling from PO receipt through 1st leg transports.• Doubled year over year volumes & revenue by implementing critical policy and procedural changes through Sales, Manufacturing, and Warehousing/Logistics to align with new/changing international compliance guidelines.• Managed product lifecycles (PLM) for global portfolio in terms of materials management (BOM), NPI’s/Delists, procurement, planning, inventory, systems specifications, and operational/financial reporting.• Engaged on all Distribution Agreement negotiations to ensure that negotiated pricing and delivery terms were aligned with corporate profit guidelines.• Negotiated Service Level Agreements (SLA’s) with 3PL providers for the warehousing, transport, and underwriting of internationally sold products covering operational standards, services, compliance, WMS reporting, and remuneration.• Identified/Developed new route to market and import requirements for growing customer base across 60 countries, negotiated all international transport costs inclusive of spot rates (RFQ), open bids (RFP), NVOCC rates, and developed KPI reporting to monitor transactional effectiveness.

Bachelor Of Science (B.S.) Course Completion Interrupted, International Business, (3.8 Gpa)

Bachelor Of Science (B.S.) Course Completion Interrupted, International Business,, (3.8 Gpa)

Activities and Societies: Internship with the US Department of Energy (through the Washington Center-WTC) Responsibilities included.

Associate Of Science (A.S.), Business Administration, (4.0 Gpa)

Activities and Societies: Internship with the World Trade Center Association (WTCA) Responsibilities included compiling information.