• Experienced IT Manager, focusing on creating and applying technology solutions to improve customer service and profitability.• Manages and actively participates in development of IT projects through all phases of the System Development Life Cycle, with the goal of creating secure systems that are scalable, user friendly, and lead to improved bottom line performance. • Trusted leader, with experience managing and mentoring a small group of software developers and creating corporate IT policies and procedures.• Excels at creating processes to integrate information systems with other information systems, including custom user interfaces for 3rd-party systems and customer-specific systems integrations for B2B data exchange.• Experience performing a variety of IT functions, including Programmer, Business Analyst, Systems Manager, DBA, EDI Specialist, and others.• Proven record of implementing complex, modern information systems that exceed customer or user expectations, particularly in the areas of Transportation Management Systems (TMS), Electronic Data Interchange (EDI), Customer Relationship Management (CRM), and other supply chain solutions.