- Resolved complaints, problems and emergencies, as well as attended to requests from building-occupiers;- Maintained and updated database of building-occupiers;- Oversaw the safety and maintenance of, as well as ensured compliance with applicable regulations for the Upper West Side complex in Melbourne’s CBD;- Advised on or recommended, and coordinated improvements to the Upper West Side complex for optimal safety and a functional, appealing space for building-occupiers;- Monitored and managed budgets for property maintenance, as well as sought relevant budget approvals from senior management;- Scheduled, oversaw and liaised with contractors to ensure completion of work orders;- Provided support and training to new staff.

- Ensured competent, quality execution of all regular purchasing duties and administrative work;- Maintained and updated purchasing records and pricing in the system;- Monitored overseas orders and ensured they had relevant shipping documents for clearance;- Analysed, planned and coordinated demand requirements for sales and operations-planning processes;- Liaised with local and overseas suppliers on scheduled delivery adherence;- Liaised with Customer Services to effectively manage customer expectations on service levels, and contributed to the transparency of supply to the business;- Assisted with demand requirements for new products;- Reviewed purchase-order claims and contracts for conformance to company policy.

- Sourced and qualified new vendors and sub-contractors for components for new projects;- Negotiated with vendors on cost-down activity for high-runner components, minimum order quantity and payment-term extensions;- Studied with vendors for continuous improvements to lead and just-in time to reduce inventory holding;- Assessed vendors’ performances on the basis of timely delivery and quality-reject rate;- Discussed with suppliers on materials authorisation for special and non-common materials with long lead time;- Participated in forecast planning with vendors on ramp-up, as well as active and inactive periods to secure materials at optimum levels;- Managed risks to reduce high-value materials for end-of-life products;- Educated vendors about complying with restrictions on banned toxic chemicals;- Partnered with vendors to comply with quality and environment standards;- Serviced clients in electronics-manufacturing services regarding new quotation requests and PO, as well as managed demand/supply with production and vendor pull-in;- Managed inventory for optimum stock on hand, buffered safety stock for production, and reduced aging stock;- Managed production line and planned for optimal manpower through ERP and MRP;- Followed up on materials procurement, consignment and logistical activities with vendors and clients.

Coordinated deliveries and customer service, assisted with internal-resources management, and managed third-party suppliers for the Melbourne-based, family-run FMCG company.

- Secured, connected and coordinated shipment orders from initial RFP / RFQ to booking;- Maintained minimum cost and profit margins;- Negotiated rates with Maersk, Evergreen, China Shipping, Hanjin, APL, UASC, OOCL, NYK and LCL Consolidators;- Developed and maintained long-term relationships with local clients, overseas agents and business partners;- Handled operations, documentation and drafts of house bill-of-ladings (HBL);- Submitted shipping instructions (SI) manually and online to liner-operators through carrier web portals (e.g., OOCL CargoSmart and APL HomePort);- Monitored and reconciled accounting statements and invoices with local debtors and creditors, overseas agents and intragroup internal settlements;- Handled carnet shipment project for exhibition from San Francisco (SFO) – Bangkok – Singapore – Malaysia – SFO;- Managed outgoing shipments for commodities (e.g., furniture, rubber gloves, ply wood and building materials like tiles and steel) through full container FCL, LCL or conventional break bulk service;- Participated in the SOP for handling reefer cargoes for foodstuffs, dangerous goods, personal effects, as well as bulk-service and special-equipment requests (e.g., open-top and flat-racks containers);- Observed standard procedures for handling container damages and assessment process;- Regular port visits to observe equipment- and container-handling, as well as load-on-board process.