Kenaida B. Email & Phone Number

Erith

London, United Kingdom

• This job involves working in an MSP environment, responsible for maintaining over 40 domains for various companies in London. We are responsible for everything from installing the physical servers into racks to.
• Being first contact for any IT issues via mobile, email, MS Teams & face to face
• Server maintenance (remote or physical)
• Providing desk side support & remote desktop support
• Installing/configuring new hardware/software
• G Suite administration/integration

London Bridge

After excelling in my Technical Support role I was given the opportunity to move onto the Technical Field Support. This role involved providing various levels of IT support to excising & new Clarion offices. This helped to bridge the gap between the IT Department and the Clarion user base. Clarion have recently merged to become the largest company of its.

Bromley, United Kingdom

I started working on the service desk for this company. The contract was for 3 weeks initially but I turned it into a permanent role. I provided a high level of support for the service desk while keeping in line with the companies SLA's.I was involved in developing & maintaining a SolarWinds dashboard to proactively monitor our live environment. This was.

North London

This fantastic opportunity involved working in a team of experienced IT technicians to root cause analyse issues on both SolarWinds and internal IT equipment. During this role I picked up skills in monitoring and reporting of Windows Servers, Cisco, Linux and setting up firewall monitoring. For example, Cisco ASA and Palo-Alot Failover and VPN monitoring.

Brockley

This job involved the development of personal care plans and allocation to care workers. I was the first point of contact for carers, service users and their families, including clients suffering from critical and terminal illness. I was responsible for maintaining a team of care workers ensuring the delivery of person-centred care to residents while.

Croydon, United Kingdom

I joined this company while I was studying part time. My position involved negotiating successful outcomes with customers to reduce their debt while keeping their accounts up-to-date on a daily basis. The role involved being an enthusiastic and assertive team player. From working as a credit recover officer I have gained excellent planning and organisation.