Senior Manager - Global Logistics & Supply Chain Operations | Global Business Operations
Morristown, New Jersey, Us
Held overall responsibility for global reverse logistics, inventory compliance, business operations, and strategic procurement for global warehousing. Developed policies and procedures for reverse logistics and ensured inventory accuracy and compliance in global warehouses. Led strategic sourcing and contract negotiations with 50+ suppliers supporting global logistics, warehousing, services repair, and professional services (IT solutions and outsourcing). IMPACT: Led sourcing for transition to a new field service planning software platform, resulting in a 10%+ inventory reduction in the first six months, in addition to reducing overall head count by six. Initiated first global service parts supplier repair contract and SOW that created consistent global SLAs and a consolidated repair pricing schedule, leading to $500K+ savings in repair costs. Co-led Kaizen event that reduced cycle times 63%, in-quarter reserves 20%+, and generated $660K+ savings.