Kenal Kapadia Email & Phone Number

Surat, Gujarat, India

1. Lead strategy development initiatives by collaborating with senior management to align business goals with process improvements. 2. Facilitate cross-functional teams to analyze existing processes, identify inefficiencies, and implement solutions for enhanced productivity and cost reduction. 3. Data Exploration and Visualization using PowerBI.4. Work closely with other departments (e.g., marketing, finance, operations) to understand their data needs.5. Utilize data-driven insights and performance metrics to measure the effectiveness of implemented processes and drive continuous improvement efforts. 6. Develop and maintain automated reporting systems and dashboards. Led process automation initiatives that reduced delivery time by 50%.7. Continuously seek ways to improve data processes and analytical methods.8. Train team members and other staff on data tools and techniques.

Surat, Gujarat, India

1. Organizing and executing assigned business projects on behalf of clients according to client’s requirements2. Meeting with assigned clients when needed and perform an initial assessment of a problematic situation3. Collecting information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports etc.)4. Present findings and suggestions to clients with ample justification and practical advice5. Develop detailed business plans to drive small or radical changes6. Provide guidance for any occurring problems and issues

Navi Mumbai, Maharashtra, India

To check if the business is in compliance with the regulators of USmortgage industryPerformed Compliance check of the vendor associated with the USmortgage companyAccountable for completing accurate and timely filings of licenserenewalsHandled a team of 7 members. Responsible for providing workdeliverables on time and with high-qualityPreparation of documentation / Standard Operating Procedures for theprocesses.

Bengaluru, Karnataka, India

Liaised with customer to understand their business requirement andchange requestsMapped business flows to functional flows and created design documentsConducted Knowledge Transfer Sessions for new recruits, savingemployee training costsRespond to production issues if any and implement the solution to enablethe application availability