Kenan Jackson Email and Phone Number

·Investigate, evaluate, and research customer complaints and assists in the formulation of responses and corrective actionsComplete daily operational checklists and verify that corrective actions are handled promptly. Research, train, and assist in compliance with Government, third party, and customer requirements and compliance with Good Manufacturing Practices. Assists in managing, maintaining documentation, testing, and final disposition of in-process hold and rework products as well as final disposition of finish good products for shipmentPerforms monthly swabs for micro testing and collect raw material samplesAssist with aged inventory and maintain its accuracy.Assign and schedule rework for the week and verify that we are in allergen complianceSupport all directions provided by managementAssist QA Supervisor with the planning, prioritizing, and completing of tasksRecommends changes in procedures, standards, test methods and equipment to improve qualityAssist supervision in proactively identifying critical points in the production process and providing solutionsEvaluate test results and communicate deviations from the product specifications to the QA Supervisor and operators.Communicate effectively with customer service and sales.Assist with weekly safety meetings and events.Trains QA techs and plant employees on Quality Policy, GMP’s, Allergen Awareness, Food Defense & HACCP.Complete monthly GMP audit and issues reports to appropriate people.Makes sure that all COA’s are complete and issued.Maintain cleanliness on line and 5S standards.Follow all safety procedures and participate in safety training. Maintain safe and efficient use of equipment, tools, and person. Supports food safety, quality and legality.Support, and comply with all quality management systems, continuous improvement programs, food safety, employee safety, preventative maintenance programs.