Ken Atkinson Email & Phone Number

Oakland, California, US

Leading the standup of Risant, a new Community Health System offering, and the integration of its member organizations for Kaiser Permanente's National Pharmacy business. Lead pharmacy liaison with KP Ventures for business innovation (e.g. AI, data, business models, drones) and development. Also responsible for management oversight of support playbooks for.

Oakland, California, US

• Lead IT Operations Portfolio Management and Delivery Center of Excellence, transforming organization, processes, and methods, and driving entrepreneurial, value delivery skills.
• Introduced integrated planning and portfolio management processes to division for $780M project portfolio.
• Implemented pipeline and recharge management to monitor staffing and achieve budget.

Oakland, California, US

• Led development and maturation of $1.6B Enterprise Infrastructure Program PMO, establishing program governance, quality controls, and risk management in a highly complex, matrixed environment.
• Established simple plan management disciplines raising currency and quality ratings 500% within a year.
• Implemented automated progress and quality reporting enabling 40% reduction in PMO staffing.
• Drove decommissioning process improvements and metrics reducing program duration and costs.
• Founded and operated program management community driving strategic positioning and best practices.

Irving, Texas, US

• Provided CISO with Advisory and Consulting expertise in IT Governance, Program Management and Security. Drove communications and planning with senior executives across multiple Business Units.
• Prepared FY16 program forecast for Identity and Access Management (IAM) program in consultations with Business Unit CIOs and staff.
• Defined and developed Security Services marketing plan and materials.

Campbell, California, US

Reported to the CEO, and led all aspects of operation other than Sales and Marketing in a COO type role. Focused on enabling outstanding customer relationships and service, while simultaneously setting up operations to efficiently scale and support strong financial performance. Responsibilities included Service Operations, Finance, Legal, HR, and IT, with.

Irving, Texas, US

• Provided CISO, and SVP Program & Release Management, with Advisory and Consulting expertise in IT Governance, Program Management and Security. Drove communications and planning with senior executives across multiple.
• Developed demand management and financial models for Identity and Access Management (IAM) program and presented these to Business Unit CIOs.
• Defined and implemented IT Security department performance metrics and dashboard.
• Refined IT Incident Communications recommendation and established implementation plan.
• Defined IT Incident Communications policies and procedures, job descriptions, and communication plan.

Walnut Creek, CA, US

• Reporting directly to CIO, lead department that 'Aggregates, Analyzes, and Activates' information used to make IT business management decisions, supports IT operational efficiency, drives the development of a.
• Developed Enterprise Business Strategy, with key executives from other divisions and McKinsey.
• As Business Sponsor, drove enterprise wide Payment Card Industry (PCI - DSS) compliance program reducing residual risk by >$1B, including quarterly preparation of board reporting.
• Designed, developed and hosted highly successful Technology Showcase for Board meeting and Leadership Check-In.
• Led identification of >$1M in potential contract savings from vendor management and consolidation.
• Managed $1M training budget, realizing significant (10%) cost savings by in-housing.

Walnut Creek, CA, US

• Responsible for portfolio leadership in governance and planning, strategy consulting, and driving portfolio capability and innovation:
• Drove $160M enterprise strategic project portfolio prioritization and planning for 3 fiscal years.
• Established and operated executive governance bodies accountable to the COO for portfolio success.
• Directed business case risk assessments.
• Pioneered portfolio and program management tools and metrics dashboards to improve planning, financials, earned value analysis, and benefits realization that became enterprise-wide models.
• Developed and managed enterprise wide governance and process improvements including a closed loop benefits realization process from estimates through business cases, tracking, reporting and harvesting into operational.

Dublin 2, IE

• Directed up to 17 professionals in selling and delivering software development, strategic systems planning, business continuity, and process improvement projects. Managed all financials, reporting, billing, staff.
• Developed comprehensive strategic systems plan for large Midwest US Telco with associated program fees of $225M.
• Streamlined operations for major US web hosting provider after conducting asset and supply chain management assessment, resulting in $175M in inventory savings, $14M in one-time cash benefits, and $35M in ongoing.
• Directed 17-member team to design and execute revised security checkpoints for the US Transportation Security Administration at Anchorage International Airport in Alaska. Client requested my team to take over.
• Directed 20 member team in developing and bringing 3 network service provisioning products to market for a software client, including lead generation webinars.
• Co-developed new revenue stream with Network Practice Plan for Northern California territory, producing $1M through software development engagements for 9 clients.

Dublin 2, IE

• Managed up to 12 professionals on process redesign, customer billing migration, procurement shared services center and Y2K conversion projects.
• Achieved Y2000 remediation and testing for large southern US Telco by leading engagement across 800+ system IT operation spanning Billing, Customer Care, Network, Enterprise Management, and Technology Enablement.
• Produced millions of dollars of savings for large Canadian newspaper client by implementing a Shared Services Center that centralized 17 purchasing and accounts payable operations.
• Developed options and business case with $111M NPV for a large customer care program at major Canadian Telco.
• Designed superior cell phone activation business processes for Canada's premier mobile carrier.
• Developed common billing migration methodology for large north eastern US Telco and consolidated and migrated business market customer databases from recent acquisitions.

Bedfordview, Gauteng, ZA

Leadership roles throughout various divisions of a large South African construction conglomerate. Led teams on construction projects including runways and hangars for the air force, a distinct section of the world’s 3rd largest Gas-to-Liquids (GTL) refinery, doubling an operational water treatment plant’s capacity while in operation, and a pedestrian.

B. Sc, Civil & Structural Engineering

Civil Engineering