Ken Boyer Email & Phone Number

Rochester, New York, United States

NCR announced their name change Monday Oct. 16 2023, the same day it was scheduled to divide into two independent, publicly traded companies: NCR Voyix, focused on digital commerce, and NCR Atleos, which is focused on ATMs.

Dedicated and results-driven Product Manager with a proven track record of successfully leading cross-functional teams to deliver innovative solutions in the dynamic realm of grocery e-commerce.

Rochester, New York, United States

Freshop was acquired by NCR in 2021.

Paychex @ Webster Ny

Guide teams on how to use Agile/Scrum practices and values to delight customersCoach, mentor, and/or facilitate existing teams and be an enterprise advocate for enterprise agile activities: daily standup, estimation, WBS, user stories, planning, retrospectives, prioritization, backlog grooming to improve team performanceSupport 2-3 scrum teams simultaneouslyFocus on mentoring the teams to be self-organizing, self-managed and self-disciplinedAssess the team’s scrum maturity coach to higher levels of maturity at a sustainable paceRemove impediments or guide the team to remove impediments by finding the right personnel to remove the impedimentBuild a trusting and safe environment where problems can be raised without fear of blame and emphasize problem solvingFacilitate discussion, decision making, and conflict resolutionAssist with internal and external communication, improving transparency, and radiating informationSupport and educate the Product Owner, especially with respect to grooming and maintaining the product backlogProvide all support to the team using a servant leadership style whenever possible, and leading by exampleCoach and mentor Functional Managers, Program Team, Product Managers, to foster transparency and establish process improvementDefine, Document and communicate best practices to drive continuous improvement and team innovation

Rochester, New York Area

A Technical Project Manager for Mindex working with Xerox Corporation with the primary responsibilities of:• Interface between program and development teams; Work collaboratively to provide direction for project plans and schedules• Communicate to all impacted parties; effectively communicate and adapt message of technical details to various audiences including senior management, program team, development, support, business teams, OGC and 3rd party partners as needed• Develop, maintain and track plans and scheduleso Document and track assumptions, dependencies, risk/issues and mitigations and invoke change management as neededo Develop, document and track to QCDso Facilitate Problem Review Sessionso Ensure support, documentation, translation, licensing, ECCN filing and other project tasks are scheduled and tracked• Provide and report on quality metrics, MBFs and other slideware for management, including TTM reviews

Rochester, New York Area

Responsible for coordination and assignment of staff members to projects focusing on revenue, project needs, and client satisfaction. Scheduling is accomplished with the analysis of hard and soft skills, availability, geography, and utilization goals. The role includes working directly with various project teams and the Executive Management team, and is responsible for execution-side reporting including utilization, profit margins, and billing logistics.

Rochester, New York Area

A Project Manager with Cynergy works with multiple clients across many business industries. This position requires a high level of client communication and interaction, strategic problem solving, budgetary oversight, team management, client and management reporting. And project management in a Scrum /Agile development environment.• Facilitating the daily standup• Helping the team maintain their burndown chart• Setting up retrospectives, sprint reviews or sprint planning sessions• Shielding the team from interruptions during the sprint• Identifying and removing obstacles that affect the team• Walking the product owner through more technical user stories• Encouraging collaboration between the Scrum team and product owner

Rochester, New York Area

As Director of Product Management: Created collaborative processes to incorporate input from users and key clients, created and managed structured product prioritization matrices, chaired the Change Control Board, and managed all phases of project analysis, initiation, production, control, and closing. As Director of Client Services & Government: Responsible for management and fulfillment of all services, software deployment, oversight of technical support , product training, and Account Management for key clients, including Department of Defense, Army, Navy, and Air Force.

Managed budgeting, development, design, and integration of software and hardware systems for operations, including support for a 500 node LAN/WAN. Oversaw IT operational infrastructure and delivered technology resources to development projects. Performed technology assessments to enhance operations and standardize services. Developed standard software and hardware platforms and training programs. Worked with cross-functional teams to ensure that the systems provided effective and comprehensive services to the users.

Responsible for and assisted the Chief Executive Officer in the development of organizational policies and goals that covered operations, personnel, financial performance and growth. Position responsibilities included all operational processes, including management of Directors of instructional design, graphic design, video, programming, and project management departments.

Development of a physician profiling system (Peer-Med) with SAS, and sales support targeted at state healthcare agencies. As Director of Client Services was responsible for all analytical, technical, and clinical support, including Account Managers and assignment of all client accounts. Oversaw pre-sales functions, implementation management, and post-installation customer satisfaction and retention. Achieved 100% client retention.