Virtual Sales Account Manager
CurrentResponsible for commercial sales in San Francisco Bay Area over the last 4 plus years and I covered Utah for 4 years prior. I also covered Arizona commercial for a year and prior to that I aligned to Northern and Southern Arizona in all aspects of sales to State/Local Governments and Education accounts for five years.One major job role is to generate incremental revenue. Responsible for a dedicated group of accounts in terms of goal attainment (quota), customer satisfaction, and market coverage. Must develop territory account plans, prioritize resources, execute to meet or exceed sales quota. Have achieved sales goals in the last three years. FY '08 105% of plan, FY '09 230% of plan and FY '10 112%, FY'11 102%, FY'12 105%, FY'13 158%, FY'14 135%, FY'15 97%, FY'16 152%, FY'17 117%, FY'18 137%, FY19 108% and FY20 at 85% of plan which was very difficult due to Covid-19 crisis. Responsible to develop relationships with new existing end-user customers and Cisco partners in order to drive the sales process (demand generation through opportunity closure).Utilize tools, systems processes effectively and correctly in order to meet individual and organizational objectives.Includes marketing, prospecting and cold-calling, account profiling, pipeline creation, network designs and product configurations, unsolicited proposals, collaborative engagement of internal and external Cisco partners, re-sellers, and resources, post-sale management, and ultimate customer satisfaction and loyalty. There is a strong virtual alliance with the field team in a very high-expectation, results-oriented environment accustomed to rapid execution of strategy resulting in quota retirement and stretch goal attainment.