Ken Brown Email & Phone Number

Orlando, Fl, Us

Cape Canaveral, Florida, United States

• Provided IT support for 200+ end users and various hardware, including software and hardware configuration, troubleshooting, and installation.• Created IT documentation for office processes to include imaging and deployed a wide variety of hardware.• Created IT documentation for office processes and imaged and deployed a wide variety of hardware.

Central, Florida

● Utilized a wide range of complex analysis hardware and software to process signals, including receivers, demodulators, printers, spectrum analyzers, and other associated computer equipment.● Monitored, analyzed, and identified electromagnetic emissions.● Evaluated graphic reproductions to determine internal characteristics of signals, communication structures and usage.

● Provide direct onsite IT support for Lockheed Martin’s FBM Program. ● Software and hardware troubleshooting, configuration, installation.● Imaging and deploying a wide variety of workstation and laptops.● Utilizing Service Central for inventory and ticket Management. ● Utilize a host of site-specific IT software tools to aid in troubleshooting end-users

Kissimmee, Florida

● Collaborated with peers to resolve complex end-user issues.● Provided technical support in an enterprise-level environment to over 800 end-users.● Researched and tested new applications with department team.

Pensacola, Florida Area

● Utilized Active Directory for account creation, modifications and access control. ● Provided direct in-house and remote IT support which included: software and hardware troubleshooting, configuration, and installation.● Lead the department effort that resulted in the Firm attaining its ALTA Best Practices certification by ensuring the Firm followed the IT guidance of the compliance auditors.● Utilized Management ticketing system to track and provide aid to end-user issues from inception to closing.● Conducted first line troubleshooting, interfaced with MSP support on advanced issues

Afghanistan

• Section-lead that supervised near real-time SIGINT reporting, analysis and targeting information which was distributed to the proper battle space owners. • Conducted intelligence analysis to identify insurgent and IED networks, network leaders, facilitators, financiers, cell members and bomb makers.• Processed raw SIGINT intelligence into finished tactical and operational reporting products to tactical combat commanders. • Applied a variety of techniques daily to provide analytical insights of time sensitive intelligence reports and responded to request for information (RFI’s) from combat commanders and subordinate intelligence units.• Applied knowledge of modern telecommunications to solve complex analytical problems and overcome technical limitations to provide technical, analytical and reporting support to ongoing military operations. • Employed technical, analytical and tactical knowledge to sanitize intelligence products; ensure maximum distribution and increase situational awareness across multiple information networks and a diverse range of the Intelligence Community and customers. • Helped in the development of regional network assessments of insurgent networks and their IED capabilities for deployed forces. • Coordinate with other Intelligence organization to include the Direct Support SIGINT Element (DSSE), NSA, NSA Georgia, and NGA GEOINT support to produce assessments and targeting products.

Multiple Duty Locations

● Utilized a wide range of complex analysis hardware and software to process signals, including receivers, demodulators, printers, spectrum analyzers, and other associated computer equipment.● Monitored, analyzed, and identified electromagnetic emissions.● Evaluated graphic reproductions to determine internal characteristics of signals, communication structures and usage.

Associate Of Arts And Sciences - Aas, Intelligence Operations Studies, 3.68

Activities and Societies: Dean's List

Cyber Security Specialist, Cyber Security

A fast-paced online bootcamp that trains students to become Cyber Security Specialists. Completion of this program means I have: • 500.

Technical Management

Associate Of Science Degree, Network And System Administration

Activities and Societies: Graduated with honors and a memeber of the National Technical Honor Society

Education record

Education record

Education record

Education record

Network And System Administration/Administrator