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@csa.canon.com
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Ken Burden is listed as Service and Operations Executive | Proven Leader | Mentor | Teamwork | Focused | Inclusive | Strategic | Pursuing the ever changing World of Technology and AI at Canon Solutions America, a with 3693 employees, based in Mount Sinai, New York, United States. AeroLeads shows a work email signal at csa.canon.com and a matched LinkedIn profile for Ken Burden.
Ken Burden previously worked as Vice President, Service and Performance at Canon Solutions America and Division General Manager at Comet. Ken Burden holds Master Of Business Administration (Mba), Finance, General Banking from Dowling College.
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Results driven professional with progressive responsibility in leadership roles. Known as a fair and consistent leader with the ability to identify and grow top talent as well as diagnose, solve, and prevent issues resourcefully.
Listed skills include Digital Imaging, Medical Devices, Management, Cross Functional Team Leadership, and 24 others.
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Melville, New York, United States
Led US Capital Equipment Service and Support Operations team consisting of four senior leaders and 150 personnel for a Canon U.S.A. company providing integrated systems technology to commercial and industrial printing firms.
Shelton, Connecticut, United States
• Provide overall Leadership and guidance for all Equipment Sales, Service and Support operations for the US and Canada.• Responsible for Profit and Loss results for US Operations with a targeted Gross Margins on an annual basis.• Developed and launched specific Key Performance Indicators (KPI’s) to include Sales KPI’s, Revenue per FTE, FTE Productivity while matching them to Customer Satisfaction as measured by the Customer Net Promoter Score.
Ridgefield Park, Nj
• Managing all B2B Pre sales activities by developing and promoting the new SAMSUNG Protection Plus (SPP) extended warranty program to augment the SAMSUNG hardware business. Created the Go-to- Market strategy, product branding. Pricing elasticity analysis and launch plans.• Developing an innovative strategy and infrastructure which will allow the SPP program to reach Year over Year Top line Revenue growth goals of triple digits.
Ridgefield Park, Nj
Developed a 24x7x365 support organization that provided technical resources to indirect medical service providers.• Created strategy and infrastructure that allowed for the creation of a direct service delivery model utilizing key performance indices and new service introduction programs
Stamford, Ct
Oversaw the creation, management, and growth of service organization from the ground up. Successfully drove revenues from $9M to $134M and grew operations from 62 to 340 FTEs. Provided leadership to fourteen direct reports including service managers, technical support, integration, parts procurement, and service marketing.
Activities and Societies: National Honor Society- Delta Mu Delta
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Ken Burden works for Canon Solutions America.
Ken Burden is listed as Service and Operations Executive | Proven Leader | Mentor | Teamwork | Focused | Inclusive | Strategic | Pursuing the ever changing World of Technology and AI at Canon Solutions America.
AeroLeads has found 1 work email signal at @csa.canon.com for Ken Burden at Canon Solutions America.
Ken Burden is based in Mount Sinai, New York, United States while working with Canon Solutions America.
Ken Burden has worked for Canon Solutions America, Comet, Samsung Electronics America, Fujifilm Holdings America Corporation, and Ge Healthcare.
You can use AeroLeads to view verified contact signals for Ken Burden at Canon Solutions America, including work email, phone, and LinkedIn data when available.
Ken Burden holds Master Of Business Administration (Mba), Finance, General Banking from Dowling College.
Ken Burden is listed with skills including Digital Imaging, Medical Devices, Management, Cross Functional Team Leadership, Medical Imaging, Leadership, Field Service, and Customer Satisfaction.
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