Ken Cawley Email & Phone Number

Mountain View, Ca

Managed worldwide applications engineering training for provider of intelligent voice and audio processing technology for IoT and mobile devices.• Produced online training videos from combination of classroom and webinar based presentations. • Edited and processed videos using Adobe Creative Cloud suite (Premiere, After Effects and Audition).• Created procedure focused operations and users guides for internal and external customers.• Conducted customer demos and train internal… Show more Managed worldwide applications engineering training for provider of intelligent voice and audio processing technology for IoT and mobile devices.• Produced online training videos from combination of classroom and webinar based presentations. • Edited and processed videos using Adobe Creative Cloud suite (Premiere, After Effects and Audition).• Created procedure focused operations and users guides for internal and external customers.• Conducted customer demos and train internal sales personnel on same. • Designed, installed and managed company's CES trade show demonstration rooms. Show less

San Jose, Ca

Manage worldwide training operations providing classroom and internet-based technical and sales training on control networking products and systems.• Created Articulate and Captivate based online training courses with localization option for existing and new products providing substantial increase in trained customer base and reduction in product support requirement. Product management forecast courses will provide additional 5% to 10% in new product sales.• Developed and deliver… Show more Manage worldwide training operations providing classroom and internet-based technical and sales training on control networking products and systems.• Created Articulate and Captivate based online training courses with localization option for existing and new products providing substantial increase in trained customer base and reduction in product support requirement. Product management forecast courses will provide additional 5% to 10% in new product sales.• Developed and deliver highly successful classroom and webinar-based exam preparation course for industry related certification (LonMark Professional). Attendee pass rate at 97.6% with candidates scoring considerably higher than those attending competing courses.• Built network of training partners to provide training worldwide in multiple languages. Show less

Served on Board of Directors of this nonprofit educational organization that teaches communication and leadership skills through a network of 13,000 clubs with 270,000 members in 116 countries.• Worked with the Board to develop policies and procedures.• Visited corporations to introduce Toastmasters as long-term solution for staff training in communication and leadership development.

Managed team of thirty staff and contract employees in providing operational, technical and sales training on wide range of audio, video and data products in support of sales and marketing with annual budget of $3.7 million. Increased revenues while controlling expenses to decrease $1.8 million per year corporate subsidy by 65%. Implemented plan to eliminate subsidy and become profitable by end of 2004.• Facilitated live online sales training for internal and distribution channel… Show more Managed team of thirty staff and contract employees in providing operational, technical and sales training on wide range of audio, video and data products in support of sales and marketing with annual budget of $3.7 million. Increased revenues while controlling expenses to decrease $1.8 million per year corporate subsidy by 65%. Implemented plan to eliminate subsidy and become profitable by end of 2004.• Facilitated live online sales training for internal and distribution channel personnel. Worked with sales and marketing personnel to repurpose collateral materials for eLearning web delivery.• Created live online eLearning program for customers and employees that provided substantial decrease in travel time and cost for field and depot engineers. Provided $1.1 million per year cost savings and increased revenue generation.• Restructured department to accommodate 70% reduction in instructional staff without decreasing course offerings or customer satisfaction. Show less

Supported marketing and sales in product demonstrations while providing engineering assistance for new product introductions.• Provided marketing-technical direction for new product development. Prioritized development efforts based on market analysis and customer input.• Collaborated with sales during key account and trade show presentations in U.S. and Asia.• Designed UNIX, Windows and Macintosh gateways used to integrate DOS-based still store into existing Novell networked… Show more Supported marketing and sales in product demonstrations while providing engineering assistance for new product introductions.• Provided marketing-technical direction for new product development. Prioritized development efforts based on market analysis and customer input.• Collaborated with sales during key account and trade show presentations in U.S. and Asia.• Designed UNIX, Windows and Macintosh gateways used to integrate DOS-based still store into existing Novell networked systems laying groundwork for Pinnacle’s BroadNet product branding.• Wrote product support documents including application notes, white papers and service manuals.• Developed and conducted technical training courses for service and manufacturing personnel.• Provided onsite customer training while configuring and installing Novell server-based video still store systems at U.S. and Asian customer sites. Show less

Managed marketing and development of paint, compositing and animation software packages for Silicon Graphics and Sun Microsystems platforms.• Increased unit sales by 109% in first six months as product manager.• Evaluated product’s existing markets and feature set to determine area of greatest potential. Redirected marketing efforts and product development to film production resulting in immediate acceptance of existing product for use on six feature films.• Spearheaded… Show more Managed marketing and development of paint, compositing and animation software packages for Silicon Graphics and Sun Microsystems platforms.• Increased unit sales by 109% in first six months as product manager.• Evaluated product’s existing markets and feature set to determine area of greatest potential. Redirected marketing efforts and product development to film production resulting in immediate acceptance of existing product for use on six feature films.• Spearheaded development of new high-end compositing product for video and film. Showing of "product in early development" resulted in sales orders based entirely on the product's potential. Show less

Directed staff of twelve in providing operational and technical training on wide range of products with annual budget of $2.2 million.• Increased revenues while controlling expenses to decrease corporate subsidy of department by 79% in first two years as manager. Total savings $2.5 million• Developed and marketed videotape-based self instruction packages. Sales exceeded first year's projection within 60 days of release. Revised sales projection: $1.25 million• Analyzed customer… Show more Directed staff of twelve in providing operational and technical training on wide range of products with annual budget of $2.2 million.• Increased revenues while controlling expenses to decrease corporate subsidy of department by 79% in first two years as manager. Total savings $2.5 million• Developed and marketed videotape-based self instruction packages. Sales exceeded first year's projection within 60 days of release. Revised sales projection: $1.25 million• Analyzed customer needs to determine unmet expectations and fill them on an ongoing basis. Promoted changes through direct mail and telemarketing resulting in 35% increase in sales.• Designed and taught classroom based engineering courses in U.S. and Europe on DEC and PC based video editing systems. Show less

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