Ken C. Email & Phone Number

Ken leads cross-department collaboration to enhance citizen and staff experiences, leveraging partnerships and data strategically to improve tools and processes. Establishing digital best practices and promoting diversity and inclusion in both work environments and services are priorities for him. Ken manages complex projects across departments, ensuring delivery aligns with guidelines while enabling agile project delivery by adapting his leadership style to team needs. Task assignment, performance monitoring, and team member mentorship are integral to his approach, along with thorough project planning considering scope, budget, risks, and timelines. His involvement in city-wide planning with operational and financial impacts underscores his commitment to driving impactful initiatives. Additionally, Ken executes projects according to approved plans, leading meetings and managing stakeholders, and evaluates projects post-completion to recommend improvements. Leading strategic initiatives and overseeing a portfolio of high-impact and complex projects, he evaluates business proposals and negotiates partnerships for expansion.

In his role as the strategic leader overseeing technology needs and future direction for land development and permitting processes within Engineering Services, Ken spearheads crucial initiatives. He collaborates closely with departmental business groups to discern business requirements and align them with appropriate technology solutions, ensuring seamless integration. Ken's expertise lies in recommending technology-driven enhancements to streamline business processes, coupled with his proficiency in conducting thorough business process analyses using methodologies like Lean/Six Sigma. He excels in creating comprehensive project reports and delivering insightful presentations to project teams, stakeholders, and senior executives. Furthermore, Ken adeptly conducts data analysis to generate actionable insights and develops innovative reports to support operational groups. His collaborative efforts extend to working with spatial reporting staff to craft visually compelling map-based visualizations, demonstrating his commitment to leveraging technology for effective decision-making and process optimization.

Ken collaborates with the business analysts, stakeholders, and systems teams to ascertain data requirements for projects and establish best practices for data collection and storage. He adeptly extracts business requirements from clients through active listening and comprehension of complex information, identifying data to fulfill those needs. Additionally, he develops, implements, and maintains measurement plans to facilitate data collection for Business Analyst and other stakeholders, collecting data manually when necessary. Ken effectively utilizes various systems such as SAP, Hansen, POSSE, Tempest, Lagan, and ActiveNet, along with analytical tools like Qlik, Tableau, or Power BI to manage and analyze data. Ken designs data collection systems and strategies to enhance efficiency and data quality, proactively evaluating captured data's quality. He collaborates closely with Business Analyst to prioritize data and information requests, presenting data through charts, graphs, and tables, as well as design relational databases for data collection. Moreover, Ken liaises with the IT team and serves as a subject matter expert for specific master data entities.

Ken oversees calendar management and meeting coordination for the Assistant Director and Senior Staff, organizing group meetings, rescheduling, and booking facilities for panels such as the Urban Design Panel, Development Permit Board, and First Shaughnessy Design Panel. He manages agendas, minutes, and correspondence for these panels, liaising with stakeholders and ensuring administrative tasks are completed efficiently. Ken also coordinates monthly Heritage Committee Meetings and maintains records for various development planning activities, providing essential support for the division's operations.Ken excelled in a multifaceted role that demanded acute attention to detail and strategic oversight. Spearheading meter removal, monthly invoicing, and the meticulous clearance of three million dollars in third-party utilities invoices, he demonstrated exceptional financial acumen and organizational prowess. Ken streamlined the temporary no-stopping process and conducting thorough reviews of charges pertaining to underground utilities and BC Hydro utility poles, ensuring accuracy and cost-effectiveness. Moreover, as the Acting Clerk 4, Ken played a pivotal role in overseeing the City's encroachment program, where he not only reduced backlog but also crafted a streamlined process for documentation and inspections, showcasing his exemplary leadership and commitment to operational excellence.

As a CPA contractor, Ken not only fulfilled his professional obligations but also contributed as a panelist for Capstone 1. In this role, he worked closely with his peers, pooling their expertise to meticulously review and evaluate team presentations. Ken's pivotal responsibility revolved around supporting the lead panelist in thoroughly assessing the assigned Capstone 1 presentations, ensuring comprehensive and insightful feedback for each team. In addition to his core duties, Ken actively engaged in fostering a collaborative environment among panelists, encouraging open dialogue and the exchange of diverse perspectives. His commitment to excellence was evident in his meticulous attention to detail, ensuring that each presentation received thorough and constructive feedback to facilitate the growth and development of the participating CPA candidate teams.

As the Managing Partner, Ken holds a pivotal position in shaping the strategic direction and overall success of the company. Leveraging extensive experience and visionary leadership, Ken collaborates with fellow senior executives to formulate and execute high-impact initiatives. He drives innovation, fosters a culture of excellence, and champions initiatives that drive growth and profitability. Ken also plays a key role in cultivating strong relationships with clients, stakeholders, and partners to ensure sustained business success and competitive advantage.

Cpa

Cphr

Pmp

Data Landscape Of Genai For Project Managers

Generative Ai Overview For Project Managers

Digital Transformation Management Certificate

Product Manager

Certified Change Practitioner

Icp

Lean Six Sigma Green Belt (Lssgb)

Lean Six Sigma Yellow Belt (Lssyb)

Certificate, User Interface (Ui) And User Experience (Ux) Design [Enroute]

Bachelor Of Accounting, [Honours]

Diploma In Accounting, [Honours]