Ken Chang

Ken Chang Email and Phone Number

Senior Technical Architect @ Salesforce
Singapore
Ken Chang's Location
Singapore, Singapore, Singapore
Ken Chang's Contact Details

Ken Chang personal email

About Ken Chang

Experienced technologist with 2 decades of experience in mobile, web, embedded systems, and software development in management, consulting, and engineering roles. Professional work experience in the USA, Hong Kong, and the Asia Pacific region.Self-motivated learner deeply committed to delivering solutions & innovations that best serve the needs of clients from global firms, startups, and public institutions.Strong relationship builder and problem solver. Able to work with diverse, multilingual groups of people to achieve desired outcomes.

Ken Chang's Current Company Details
Salesforce

Salesforce

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Senior Technical Architect
Singapore
Website:
salesforce.com
Employees:
83776
Ken Chang Work Experience Details
  • Salesforce
    Senior Technical Architect
    Salesforce
    Singapore
  • Asia Im Limited
    Co-Founder & Director
    Asia Im Limited 2016 - Present
    Hong Kong
    Recent work highlights:Client: A Property Technology Company• Developed innovative access management platform for Property Technology client.• Created full-stack software suite based on API-first design approach and microservices architecture.• Adopted best software practices, including change management, CI/CD, automated API testing, and push button deployment to AWS Cloud.• Developed containerized Docker REST API and Web App to provide access management, property management and data visualization functionalities.• Developed mobile apps for iOS and Android using React Native. Apps supported access management, video & audio calls, text & image messaging, and other resident service features.Client: Fair Employment Agency• Executed client’s digital initiatives to achieve better customer experience, improve business processes, and enable cost-effective ethical hiring.• Identified client pain points through on-site work and translated learnings into technical roadmap capable of transforming client organization.• Developed proprietary Salesforce App to create a unique job recruitment and processing platform. Key features include:-- Custom Qualtrics forms with website and Salesforce integration to simplify customer intake, worker applications, and post-deployment customer care. -- Smart matching algorithm to pair qualified job candidates with suitable employers.-- Automated customer communications, invoice generation, feedback collection, and customer contract renewal reminders.-- Realtime snapshot of Processing Team workload, case progress, and case tasks.• Advised client on workplace cybersecurity, SEO, and technology integration.
  • Asia Im Limited
    Co-Founder
    Asia Im Limited 2016 - Present
    Hong Kong
    Client: College of Business, City University of Hong Kong• Developed Drupal 8 website hosted on Acquia Cloud for the College of Business.• Implemented custom Drupal CMS back-end containing more than 25+ reusable web components, allowing the client to create dynamic web page content and layouts according to the needs of different user groups.• Integrated API data from University level systems -- e.g. course catalogs, news & events, staff research profiles -- to enable single source of truth system design.• Trained and supported client IT team members to overcome the steep Drupal learning curve.Client: KOL Marketing startup• Created KOL discovery and analytics platform for digital marketers working in fashion, retail, and hospitality industries.• Handled all aspects of software development life cycle -- conceptualization, planning, analysis, design, implementation, testing, and deployment.• The KOL discovery platform has the following features:-- Extensive use of Instagram and Facebook API for data gathering, analysis, influencer discovery and brand marketing.-- Influencer identification based on mentions, tags, keywords, and more.-- Influencer analysis using quantitative measures such as reach, engagement rate, and re-posts.-- Social profile monitoring, scheduled posts, and alert notifications.-- Creation of campaigns and tools suite that allow marketers to design, promote, and measure social media campaigns.
  • Cyberport Startup Alumni Association (Csaa)
    Executive Committee
    Cyberport Startup Alumni Association (Csaa) 2014 - 2017
    Hong Kong
    • Served on CSAA executive committee for 3 years, planning initiatives and organizing events to connect local talent with local startups.• Presented and shared startup experiences to fresh graduates and current students at Cyberport Career Fair, startup events, and local universities (HKU, CUHK, HKUST).• Hired summer interns for technical and design roles to give local talent first-hand experience at startup work.
  • Clarity Labs
    Co-Founder & Director
    Clarity Labs 2014 - 2016
    Hong Kong
    • Managed the technology team as project manager and technical architect on large-scale client projects.• Built a talented, multinational team to service clients, including Hyatt Hotels, Fresenius Medical Care, and Cross Roads Foundation.• Performed WeChat App security audit based on OWASP protocol for Hyatt Hotel Asia Pacific. • Created digital stories platform for Hyatt Hotels to share amazing experiences and stories about Hyatt properties in the Asia Pacific.• Created digital sales brochure app on iOS for Fresenius Medical Care Asia Pacific.
  • I-Influence
    Technical Architect
    I-Influence 2009 - 2013
    Hong Kong
    • Created social media rewards platform for digital marketers in Asia Pacific and China.• Worked as Technical Architect responsible for full lifecycle product development -- planning, design, development, deployment, and support.• Helped Beck’s Beer launch word-of-mouth and influencer sponsorship campaign in Hong Kong. Increased brand mentions on social media by 600%.• Helped Juniper Networks identify and engage 20,000 Mainland Chinese networking technology influencers. Increased brand mentions on Sina Weibo by 50%.• Developed digital vouchers web app for redeeming food & beverage offers at Hong Kong hotels.
  • Texas Instruments
    System Engineer
    Texas Instruments 2002 - 2008
    Usa And Hong Kong
    • Worked on software development kit (SDK) for TI DaVinci and OMAP processors. TI SDKs enable rapid development of complex multimedia software, such as HD video recording and playback based on H.264 video compression algorithm.• Awarded US Patent US6922735B2, "Management Of Co-Processor Information By Integrating Non-Program Information With Program Information", for work on embedded database -- https://patents.google.com/patent/US6922735B2/en.• Developed power management solution as part of intra-organization team to reduce the overall power consumption of TI processors and improve battery life.• Provided technical sales support and conducted training workshops to TI teams in Korea, India, Taiwan, and Hong Kong.• Provided on-site customer support to Samsung on WindowsCE smartphone projects. Reported directly to Samsung VP of Engineering.• Served as technical liaison between TI and 3rd party software vendor in India, working together to make WindowsCE available for TI DaVinci processors.• Worked on product testing, QA, documentation, and releases for TI DaVinci and OMAP SDKs.
  • Texas Instruments
    Software Engineer
    Texas Instruments 1998 - 2002
    Santa Barbara, California, Usa
    • Designed embedded Dynamic Configuration Database that enables TI SoC processors to run computation intensive tasks on low power digital signal processors (DSPs).• Developed embedded systems software (DSP/BIOS Bridge & Link) running on various TI SoC processors.• Managed testing and release of DSP/BIOS Bridge software.• Supported 3rd party vendors on software porting projects.
  • Spectron Microsystems
    Software Engineer
    Spectron Microsystems 1996 - 1998
    Santa Barbara, California, Usa
    Developed realtime operating system used in digital signal processors. Responsibilities included coding, software testing, validation, and project documentation.

Ken Chang Skills

Social Media Marketing Software Development Mobile Applications Mobile Devices Javascript Startup Development Entrepreneurship Start Ups

Ken Chang Education Details

Frequently Asked Questions about Ken Chang

What company does Ken Chang work for?

Ken Chang works for Salesforce

What is Ken Chang's role at the current company?

Ken Chang's current role is Senior Technical Architect.

What is Ken Chang's email address?

Ken Chang's email address is kh****@****ail.com

What schools did Ken Chang attend?

Ken Chang attended Uc Santa Barbara, Amherst College, Amherst College.

What are some of Ken Chang's interests?

Ken Chang has interest in Social Media, Mobile Development, Web Development, Marketing, Data Mining.

What skills is Ken Chang known for?

Ken Chang has skills like Social Media Marketing, Software Development, Mobile Applications, Mobile Devices, Javascript, Startup Development, Entrepreneurship, Start Ups.

Who are Ken Chang's colleagues?

Ken Chang's colleagues are Cole Sidhu, Analise Neumore, Ayush Jha, Elaine Tsui, Bala Murugan, Ali Jarosch, Alexis Curry.

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