Ken, Hon Sing Choi Email & Phone Number

Darwin City, NT, AU

Darwin, Northern Territory, Australia

Implemented and supported users and entities on Microsoft 365, Azure, Entra ID, Intune, Group Policies, and virtual desktop to maintain secure and efficient operations.Managed incident detection and response operations using EDR SentinelOne and SIEM Microsoft Sentinel to mitigate cyber threats effectively.Provided backup solutions for on-premises devices.

Darwin, Northern Territory, Australia

Darwin, Northern Territory, Australia

Utilized Google Analytics 4, Siteimprove and Google Tag Manager to analyze data of CDU Website and provide marketing insights aimed at improving the user experience.Applied MarTech and CMS tools i.e. Drupal to enhance marketing efficiency and effectiveness.

Darwin, Northern Territory, Australia

Worked in a team leader role to drive sales results, referring to KPI on PowerBI and prepared sales reports for head office. Built trust with customers, understood their needs and built balanced sales with multiple products.

• Advised on Firewall, Switch, EDR, and CCTV models for new branch setup for optimal security solutions.
• Proposed Active Directory and MDM for new devices, enhancing control and security.
• Restructured backup process with Veeam to meet BCP requirements and maintain data integrity.
• Redesigned network diagram for new office addition and Google to Microsoft 365 migration.
• Relocated Azure container services to in-house IT, optimizing resource allocation.

Hong Kong SAR

• Provided Cloud, Cyber Security, Systems, Backup, Infra & Network, k8s solutions to 15+ institution end users.
• Consulted clients on the digital transformation of business processes.
• Project management, pipeline organizing and regular meetings with end users.
• Supported Desktop/Network troubleshooting remotely or on-site (L2/L3 support, Jira ITSM) to end users.
• Instructed students on STEM / blockchain learning program, and assisted students on computer setup and software operation.
• Involved in setting up company's cybersecurity framework.

Hong Kong SAR

• Built strong business relationships between 20+ vendors, internal departments, and 30+ clients.
• Performed project management, including Microsoft Data Centre, Disneyland, Peak Tram.
• Used PowerBI to perform sales data analytics and adjust marketing strategies.
• Boosted Network and Security products sales over 60% YoY. Distributed products i.e. Belden, Hirschmann, nVent, VERTIV, ABB, APC, Panduit, AXIS for datacenter projects.
• Coordinated with internal teams to ensure timely delivery of products and services.

Hong Kong SAR

• Conducted 20+ visits to client plants in China and Korea R&D team as part of business development efforts.
• Set sales targets, organize pipeline, and develop marketing strategies.

Master'S Degree, Cyber Security

Bachelor Of Business Administration Programs In Marketing, Business