Promoted from an Administrative Assistant to Provider Relations Representative at Beacon Health Options (formerly ValueOptions Inc). Responsible for supporting the recruitment, credentialing and contracting process for potential and current behavioral health providers. Responsibilities may range from maintenance support, provider education and communication with internal customers and providers, to reviewing provider files/programs and monitoring program compliance with applicable standards… Show more Promoted from an Administrative Assistant to Provider Relations Representative at Beacon Health Options (formerly ValueOptions Inc). Responsible for supporting the recruitment, credentialing and contracting process for potential and current behavioral health providers. Responsibilities may range from maintenance support, provider education and communication with internal customers and providers, to reviewing provider files/programs and monitoring program compliance with applicable standards and regulations. Provide internal support and follow-through in completion of the Provider Relations functions. Support provider relations and contracting staff by providing research, problem resolution, administrative support and follow-up on a variety of provider issues that may arise. Coordinate activities with other internal Beacon Health Options departments to provide optimal customer service to network providers and internal customers. Special projects and other duties as assigned. Show less

Responsible for scheduling meetings both internal and external along with travel arrangements. Schedule and maintain calendars for executives. Assist with compliance issues, IT department projects. Assist with Clinical claims and authorizations as well as audit files and distribution and storage of clinical charts. Order supplies and schedule machine maintenance service calls for the company.

Responsible to supervise front end staff including cashiers, service desk associates and cart pushers.Interview and train new associates and complete evaluations for associates. Provide superior customer care and resolve customer complaints.